Manager, Dasher & Logistics, Capacity Planning (Chicago) NEW

The Briefed; Chicago (IL); On-site; USD 136,000 - 200,000; Full time

Job summary

DoorDash is seeking a Sort Capacity Manager in Chicago to de-risk network capacity across the 1P and 3P facilities. You will build and maintain a constraint model defining de-risked capacity for dock doors, floor space, throughput, and labor and automation, across all sites.

You will own zip-code to facility mapping, forecast capacity needs, and collaborate with Network Design and Real Estate to balance service levels and cost, guiding strategic capacity decisions.

Qualifications

• 7+ years in supply chain, network strategy, or operations.
• Own capacity planning or site launch strategy at scale.
• Communicate trade-offs and risk clearly to senior leadership.

Responsibilities

• Model site capacity against constraints: dock door availability and hourly truck cadence.
• Drive spoke capacity maintenance in the sort app, reflecting facility configuration.
• Own zip code-to-facility mapping and re-optimization as volume and rates shift.
• Forecast scanners, bins, and gaylords against site growth to avoid reactive procurement.
• Build the business case for hub-sort-to-spoke routing and advise Network Design/Real Estate.
• Identify where forecasting tools fail to capture capacity reality and drive fixes with Data/Product partners.

Skills

Capacity planning

Forecasting models

Stakeholder alignment

Warehouse operations

Cross-functional collaboration

Leadership communication

Mx forecast

Tools

Mx forecast

Job description

DoorDash connects customers with local businesses for delivery, from restaurants to grocery, retail and its own DashMart stores. The Sort Capacity Manager owns network-wide capacity de-risking for the Sort organization. This role builds and maintains the constraint model that defines what “de-risked capacity” means across every 1P and 3P facility — dock door availability, floor/pallet-position space, max throughput, and optimal labor and automation.

Key responsibilities

• Model site capacity against its underlying constraints: dock door availability (inbound/outbound truck cadence by hour, translated from Mx forecast)
• Drive spoke capacity maintenance in the sort app, ensuring product reflects current facility configuration
• Own zip code-to-facility mapping and re-optimization as volume and rates shift, balancing service-level and cost trade-offs
• Forecast scanners, bins, and gaylords against site growth to avoid reactive procurement; own the readiness cadence end to end
• Build the business case for hub-sort-to-spoke direct routing and bring recommendations forward to Network Design and Real Estate
• Identify where forecasting tools fail to capture capacity reality and drive the fix with Data/Product partners

Requirements

• Built and owned a capacity, forecasting, or network constraint model that became a standing input to planning — not a one-off analysis
• Independently judge where the real bottleneck is across a large, multi-site network, without a pre-scoped problem statement
• Negotiated trade-off recommendations with senior, cross-functional stakeholders (e.g., Network Design, Real Estate, Finance)
• Understand physical warehouse operations deeply enough to translate dock, floor, throughput, and labor constraints into a single model
• 7+ years in supply chain, network strategy, or operations, with direct experience owning capacity planning or site launch strategy at scale
• Communicate trade-offs and risk clearly and concisely to senior leadership, and you know what to

Location and schedule

• Onsite in Chicago, Illinois
• Own zip-to-facility strategy — Own zip code-to-facility mapping and re-optimization as volume and rates shift, balancing service-level and cost trade-offs

Salary and benefits

US base salary $136,000 to $200,000 a year. DoorDash also offers benefits; the full list is on the posting.