Manager - Compliance; Program Coordinator

American Express; New York (NY); Hybrid; USD 90,000 - 165,000; Full time

Job summary

A leading company is seeking a Manager - Compliance; Program Coordinator to oversee compliance risk programs. This role involves creating management frameworks, engaging stakeholders, and ensuring effective communication. The ideal candidate will have strong project management skills and a Bachelor's degree in a related field.

Benefits

Competitive salaries

Bonuses

Retirement matching

Financial coaching

Comprehensive health coverage

Flexible work arrangements

Parental leave

Wellness centers

Counseling

Career development opportunities

Qualifications

• Minimum of 3+ years of project management experience.
• Proven leadership in building and managing cross-functional teams.

Responsibilities

• Create a comprehensive program management framework.
• Establish a clear 3-year compliance plan and roadmap.
• Engage with key stakeholders and track progress.

Skills

Project Management

Communication

Leadership

Collaboration

Problem Solving

Education

Bachelor’s degree in Business

Bachelor’s degree in Management

Job description

Manager - Compliance; Program Coordinator

Join to apply for the Manager - Compliance; Program Coordinator role at American Express.

At American Express, our culture is built on a 175-year history of innovation, shared values, and Leadership Behaviors, with a strong commitment to supporting our customers, communities, and colleagues. As part of Team Amex, you'll receive comprehensive support for your well-being and opportunities for skill development, leadership growth, and career advancement.

Your voice and ideas matter here. Your work impacts our future, and you will help define it.

Our service approach evolves constantly. Whether preventing identity fraud or helping customers start new businesses, we leverage valuable data to generate insights and meaningful actions. Learn from industry leaders, grow your career, and define your path in risk and analytics on #TeamAmex.

The Global Risk & Compliance Organization (GRC), led by the Chief Risk Officer, ensures American Express operates safely, soundly, and in full compliance with regulations. GRC manages risk frameworks, performs assessments, and monitors risks.

The Compliance Risk Management team oversees and enhances compliance risk programs across the organization, ensuring governance structures, policies, and procedures are robust, effective, and compliant. The Audit & Regulatory Engagement team supports exams and audits, ensures timely closure of findings, educates partners, and streamlines compliance processes.

This position serves as the Guardrail point person for the project coordination efforts.

Primary Responsibilities:

• Create a comprehensive program management framework supporting coordination among workstreams, activities, and milestones.
• Establish a clear 3-year compliance plan and roadmap, focusing on year one milestones.
• Engage with key stakeholders and track progress against milestones and risks, including preparing executive presentation views.
• Facilitate communication and alignment among project teams and organizational goals.
• Report scope changes, resourcing, and financial impacts to senior management promptly.
• Define and monitor KPIs for project success.
• Maintain a positive attitude and proactive approach.

Qualifications:

• Ability to track project progress and communicate tradeoffs and approval processes.
• Strong project management skills: detail-oriented, big-picture aware, proactive, adaptable, and challenge-ready.
• Proven leadership in building and managing cross-functional teams and collaborating with senior leaders.
• Exceptional communication skills, capable of synthesizing messages and preparing concise, clear materials for senior audiences.
• Experience managing multiple demands within a matrix organization.
• Team-oriented, problem-solver with a track record of effective collaboration.
• Minimum of 3+ years of project management experience.
• Bachelor’s degree in Business, Management, or a related field.

Salary Range: $90,000 - $165,000 annually + bonus + benefits.

We support your holistic well-being with benefits such as competitive salaries, bonuses, retirement matching, financial coaching, comprehensive health coverage, flexible work arrangements, parental leave, wellness centers, counseling, and career development opportunities. For details, visit our Colleague Benefits Site.

American Express is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, age, or other protected statuses. We comply with applicable laws regarding applicants with criminal records.

Our flexible work model, Amex Flex, allows colleagues to work onsite, hybrid, or fully virtual depending on role and business needs.

US Job Seekers: View the Know Your Rights poster here.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other