Manager, Communications - Education

Mayo Clinic Healthcare; Rochester (MN); Remote; USD 119,000 - 174,000; Full time

Job summary

Join a forward-thinking healthcare provider as a Communications Manager for Education, where you will lead strategic communication efforts that promote transformative educational initiatives. This role is pivotal in enhancing collaboration among faculty, staff, and students while ensuring clarity in complex communications. With a commitment to employee development and a strong focus on service excellence, this position offers a unique opportunity to make a significant impact in an esteemed organization. Embrace the chance to grow your career in a supportive environment that values innovation and continuous improvement.

Benefits

Medical Insurance

Dental Coverage

Vision Plan

Retirement Package

Flexible Spending Accounts

Continuing Education Opportunities

Qualifications

• 5+ years of relevant experience in communication roles.
• Strong written and oral communication skills required.

Responsibilities

• Develop and execute strategic communication plans for education.
• Enhance internal and external communication for education initiatives.

Skills

Strategic Communication

Project Management

Interpersonal Skills

Change Management

Digital Communication Tools

Education

Bachelor's Degree in Related Field

Tools

Data Analytics Tools

Job description

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.
  
  

Responsibilities

The Communications Manager for Education will be skilled in developing and executing strategic communication plans that align with the Mayo Clinic’s Bold. Forward. Strategy within the Mayo Clinic College of Medicine and Science. This role will focus on promoting the transformative education-related initiatives at Mayo Clinic, enhancing internal and external communication, and fostering collaboration among education leadership, faculty, staff, students, alumni and external partners.

• Understanding of an academic medical center’s operating model:
• Familiarity with a wide variety posts-secondary processes, terminology, and methodologies.
• Experience working in or with higher education, research institutions, academic medical centers, or similar environments.
• Experience with Education Communication:
• Proven track record of effectively communicating complex concepts to diverse audiences, including instructors, professors, students, fellows, residents, and the public.
• Experience in creating and managing content related to prospective students, faculty, employers, and alumni to expand recruitment efforts;.
• Ability to understand and translate the needs and goals of education teams to lead effective, integrated communication strategies.
• Digital and Data-Driven Communication:
• Familiarity with digital communication tools and platforms used in education program dissemination.
• Experience leveraging data and analytics to measure the impact of communication efforts and adjust strategies accordingly.
  

The department is responsible to build, grow and protect Mayo Clinic’s reputation in a way that shapes the external environment and nurtures the culture to help achieve the mission of the organization. Department functions consist of reputation management including thought leadership and issues/crisis response; client communications and engagement programs; staff engagement; content and channels; government and community engagement; strategy and insights; communications services.

The manager understands Mayo Clinic business objectives and priorities and leads the development of strategies to support those objectives. The manager partners with other department leaders to execute operational goals, prioritize work, ensure effective and efficient operations, maintain high standards for service excellence and identifies opportunities for continuous improvement. Develops and maintains relationships with Mayo Clinic executive leadership, staff and members of the local and national government and/or media to advance organizational awareness and achievements.

The manager is primarily responsible for the management of staff and/or programs and leveraging functional expertise. May serve enterprise and site leadership needs through participation on committees, task forces and workgroups.

Qualifications

Requires a bachelor's degree in a related field plus 5 years of relevant work experience.Strong written and oral communication skills. Ability to communicate in a way that creates clarity, simplifies messages, and aligns with organizational strategy. Knowledge of channels for communication and the ability to build effective communication and engagement strategies.

Must be a self-starter with the ability to independently identify opportunities, solutions and resolve challenges. Demonstrated ability to deliver impactful results. Requires an attitude that actively seeks out change, embraces critical questioning, innovation, service and continuous improvement. Must understand how to deal with and navigate ambiguity, and act without having the total picture. Adaptable or flexible. Demonstrated professionalism and ethics, with ability to earn credibility through integrity and transparency. Role models service excellence. Motivates others by being present, engaged, attentive, invites diverse perspectives, demonstrates and inspires a collaborative spirit.

Demonstration of strong management skills including strategy and visioning, change management, resource management, and sound judgment are required. Demonstrated use of management principles of delegation, organization and execution to maximize the value of projects and initiatives is also essential. Excellent interpersonal skills to include presentation, negotiation, persuasion, team facilitation, constructive feedback and written communications skills are required. Superior project management experience, knowledge and skills must be demonstrated. Incumbent must have the ability to independently manage a varied workload of projects with multiple priorities. Demonstrates interest in continuous learning and professional development, in addition to functional area expertise.

Exemption Status

Exempt

Compensation Detail

$119,454 - $173,222 / year

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

M-F, business hours. This position may work remotely from any location within the U.S. Prefer location within reasonable driving distance of a Mayo Clinic campus (Jacksonville, FL; Phoenix, AZ; or Rochester, MN).

Weekend Schedule

As needed

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Jessica Gartner