Manager Clinical V (JR232993)

Montefiore Hudson Valley Collaborative; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Montefiore Division of Services for Addiction seeks a Clinical Manager to coordinate the Opioid Treatment Program at the Port Morris site, overseeing daily operations, admissions, and supervision of counseling staff across two shifts.

You will contribute to policy development, ensure accurate billing and documentation, monitor reporting to regulatory agencies, and collaborate with leadership to maintain high-quality patient care in a fast-paced, mission-driven environment.

Qualifications

• Master's degree in social work, mental health counseling, or related field.
• Qualified Health Professional (QHP) required.
• Minimum 3 years of work experience.
• Spanish-speaking is a plus.
• Experience training and supervising staff.
• Knowledge of addiction treatment.
• Excellent communication and group facilitation skills.
• Strong management and supervisory skills.
• Ability to manage multiple projects in a fast-paced environment.
• Proficiency with computers and Excel for tracking.

Responsibilities

• Coordinate daily management of the Opioid Treatment Program with up to 1,000 patients.
• Review staff documentation and admissions.
• Develop, implement, and enforce clinical policies, protocols, and programs.
• Review weekly billing and ensure treatment plans are in effect.
• Hire, supervise, evaluate, and train counseling staff.
• Monitor STARS, HERDS, and Lighthouse census management.
• Assist in fiscal operations and cash handling; engage with non-compliant patients.
• Manage timecards/UKG and data reporting to OASAS.
• Participate in case conferences and CQI meetings.
• Assist with staffing and scheduling across shifts.

Skills

QHP

Spanish

Staff training

Supervisory

Addiction care

Communication

Organization

Excel tracking

Education

Master’s degree in Social Work / Mental Health Counseling or related field

Tools

Excel

Databases

Job description

Introduction

To heal, to teach, to discover and to advance the health of the communities we serve.

To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here.

Overview

Under the direction of the Site Director, theClinical Managerfor theDivision of Services for Addictionwill coordinate and assist in the daily management of a large Opioid Treatment Program. The Clinical Manager assists in ensuring the smooth operation of the program in accordance with federal, state, and local regulatory standards.

Responsibilities

• Participate in the daily management of the Opioid Treatment Program with a census of up to 1,000 patients.
• Review and address clinic staff documentation that is due or overdue.
• Assist in the coordination and review of all admissions, including intake paperwork, client assignments, and related documentation.
• Participate in the development, implementation, and enforcement of clinical policies, protocols, and programs for Opioid Treatment Program staff.
• Assist in the review of weekly billing to ensure all billable documentation is completed and treatment plans are in effect.
• In conjunction with the Site Director, hire, supervise, evaluate, and train counseling staff. Assist with annual reviews.
• Assist in monitoring STARS reports, HERDS reporting, and Lighthouse census management.
• Assist in the management of fiscal operations, including supervising accounting clerks, collecting payments, meeting with patients who are fiscally non-compliant, and cashing out.
• Assist in the review and management of incidents, loitering, incident reports, and patient non-compliance to ensure all clinical issues are addressed. Meet with patients in IDCs and refer patients to Next Steps, another appropriate level of care, or recommend discharge as appropriate.
• Assist in the management of timecards/UKG.
• Assist in developing systems to collect, monitor, and report required data to OASAS.
• Participate in clinic case conferences, counselor training, CQI Committee, and leadership meetings.
• Assist in the management of facility issues and conduct required drills.
• Assist with clinic staffing, including vacations, counselor of the day, community tours, toxicology testing, backup counselor schedules, phone coverage, Saturday coverage, and group schedules.

The Clinical Manager will serve as the acting Site Director during the Site Director's absence. At the Port Morris site, this responsibility occurs daily from 2:30 p.m. to 6:00 p.m. due to the site's two-shift operating schedule.

Requirements

• Master's degree required, degree in Social Work, Mental Health Counseling, or a related field preferred.
• Must be a Qualified Health Professional (QHP)required.
• Minimum of 3 years of work experience required.
• CASAC is a plus.
• Spanish-speaking is a plus.
• Experience training and supervising staff.
• Knowledge of addiction treatment.
• Strong interpersonal, communication, and group facilitation skills.
• Strong management and supervisory skills.
• Excellent decision-making, critical-thinking, and problem-solving skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Strong organizational and time-management skills with excellent attention to detail.
• Ability to work independently and collaboratively within a team environment.
• Excellent oral and written communication skills.
• Proficiency with personal computers and experience using databases, including Excel.
• Ability to develop and maintain tracking systems in Excel to ensure timely documentation.
• Experience working with marginalized populations preferred.
• Strong management and leadership skills, including the ability to organize and manage multiple priorities.
• Ability to develop staff, provide coaching, and support performance excellence.