Manager Clinical Services - Hospice

CommonSpirit Health at Home; London (KY); On-site; USD 54,000 - 80,000; Full time

Benefits offered by this job

Annual bonus

Paid time off

Medical/Dental/Vision

Tuition reimbursement

401(k) contribution

Job summary

VNA Health at Home Hospice seeks an experienced Manager, Clinical Services to coordinate and optimize the delivery of home care services per physician plans. You will ensure documentation compliance and serve as a clinical resource to staff and external partners.

Responsibilities include supervising teams, overseeing referrals, and mentoring clinicians while maintaining regulatory standards and patient-focused care.

Qualifications

• RN license (BSN preferred) or licensed therapist.
• Current CPR/BLS certification.
• Minimum 2 years home care or hospice experience.
• Strong clinical skills and home care regulatory knowledge.
• Excellent written and verbal communication.
• Ability to collaborate in a multidisciplinary team.
• Demonstrated leadership and supervisory skills.

Responsibilities

• Coordinate and ensure high-quality clinical care per treatment plan.
• Document to regulatory, operational, and financial requirements.
• Provide EMR training and mentorship for staff.
• Lead staff supervision, recruitment, and performance reviews.
• Manage referrals and ensure timely patient visits.
• Communicate with physicians regarding orders and reviews.
• May perform patient visits as needed by management.

Skills

Leadership

Communication

Team collaboration

Regulatory knowledge

EMR documentation

Education

RN license

BSN preferred

Therapist license

Tools

Homecare Homebase

Job description

Job Summary And Responsibilities

At VNA Health at Home Hospice, we strive to embody our mission of delivering hope and healing to those we serve. As a Manager, Clinical Services you will contribute to the delivery of high quality care by ensuring the coordination, continuity, and quality of clinical care follows a physician's approved plan of treatment. The Manager, Clinical Services facilitates the completion of documentation to comply with regulatory, operational and financial requirements and acts as a clinical resource to internal and external customers.

• Independent Work: Operate with limited supervision, adhering to organizational guidelines and policies.
• Leadership Support: Promote and support departmental and organizational decisions.
• Clinical Education: Act as a Clinical Educator when needed.
• EMR Utilization: Utilize Homecare Homebase to accurately document patient interactions, assessments, and care plans, ensuring compliance with organizational policies and regulatory standards. Train and mentor clinical staff in effective EMR documentation practices to optimize workflow efficiency and enhance patient care.
• Team Collaboration: Participate in case conferences and in-service training.
• Quality Care Oversight: Direct the delivery of accurate and timely client care in compliance with regulations.
• Staff Management: Ensure appropriate staffing, participate in recruitment and retention, and manage employee performance.
• Performance Excellence: Establish goals for staff while fostering continuous improvement through coaching and feedback.
• Documentation Compliance: Ensure clinical documentation meets all standards and requirements.
• Referral Management: Oversee referral intake and ensure timely assessment visits for patients.
• Physician Communication: Contact physicians for service orders and manage documentation reviews.
• Patient Visits: May perform patient visits as requested by management.

Your Benefits Include

• Generous annual bonus opportunity based on company performance
• Excellent holiday and paid time off plans
• Medical, dental, and vision plans
• Tuition reimbursement for degree-seeking students
• Employer contribution to your 401(k)

Job Requirements

• Current RN license (BSN preferred) or Therapist in good standing.
• CPR or BLS certification (current).
• Two years of home care or hospice experience; one year in hospital nursing preferred.
• Strong clinical skills and understanding of home care regulations.
• Excellent written and verbal communication skills.
• Ability to work collaboratively within a multidisciplinary team.
• Demonstrated leadership and supervisory skills, with attention to detail and organizational abilities.

Where You'll Work

VNA Health at Home Hospice is part of an expansive health care network that is committed to providing better patient care, with better outcomes, where it is best received, at home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and their families and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch.

Pay Range

$39.08 - $58.14 /hour