Manager Clinical Services - Hospice

Socket.dev; Bush (KY); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Annual bonus

Paid time off

Medical, dental, and vision plans

Tuition reimbursement

401(k) contribution

Job summary

VNA Health at Home Hospice seeks a Manager, Clinical Services to coordinate and oversee clinical care aligned with physician plans. You will ensure documentation compliance, mentor staff, and lead EMR-driven workflows to support high-quality patient outcomes.

You will collaborate with a multidisciplinary team, manage referrals, and communicate with physicians to optimize patient care. This on-site leadership role offers growth in a faith-based hospice setting and competitive benefits.

Qualifications

• RN license current and in good standing.
• Strong clinical skills and regulatory knowledge.
• Excellent written and verbal communication; able to work in a multidisciplinary team.

Responsibilities

• Operate with limited supervision and follow policy guidelines.
• Lead and support departmental decisions and staff performance.
• Act as a Clinical Educator when needed and mentor staff.
• Document patient interactions and care plans in EMR (Homecare Homebase) per standards.
• Participate in case conferences and staff trainings.
• Ensure accurate and compliant clinical documentation and regulatory adherence.
• Recruitment and retention efforts; manage staff performance.
• Set and monitor staff goals with continuous improvement.
• Coordinate referral intake and ensure timely assessment visits.
• Communicate with physicians for service orders and reviews.
• May perform patient visits as required by management.

Skills

RN license

Leadership

Communication

Education

BSN preferred

Tools

Homecare Homebase

Job description

Where You’ll Work

VNA Health at Home Hospiceis part of an expansive health care network that is committed to providing better patient care, with better outcomes, where it is best received, at home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and their families and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch.

Job Summary and Responsibilities

At VNA Health at Home Hospice, we strive to embody our mission of delivering hope and healing to those we serve. As a Manager, Clinical Services you will contribute to the delivery of high quality care by ensuring the coordination, continuity, and quality of clinical care follows a physician’s approved plan of treatment. The Manager, Clinical Services facilitates the completion of documentation to comply with regulatory, operational and financial requirements and acts as a clinical resource to internal and external customers.

• Independent Work: Operate with limited supervision, adhering to organizational guidelines and policies.
• Leadership Support: Promote and support departmental and organizational decisions.
• Clinical Education: Act as a Clinical Educator when needed.
• EMR Utilization: Utilize Homecare Homebase to accurately document patient interactions, assessments, and care plans, ensuring compliance with organizational policies and regulatory standards. Train and mentor clinical staff in effective EMR documentation practices to optimize workflow efficiency and enhance patient care.
• Team Collaboration: Participate in case conferences and in-service training.
• Quality Care Oversight: Direct the delivery of accurate and timely client care in compliance with regulations.
• Staff Management: Ensure appropriate staffing, participate in recruitment and retention, and manage employee performance.
• Performance Excellence: Establish goals for staff while fostering continuous improvement through coaching and feedback.
• Documentation Compliance: Ensure clinical documentation meets all standards and requirements.
• Referral Management: Oversee referral intake and ensure timely assessment visits for patients.
• Physician Communication: Contact physicians for service orders and manage documentation reviews.
• Patient Visits: May perform patient visits as requested by management.

Your benefits include:

• Generous annual bonus opportunity based on company performance
• Excellent holiday and paid time off plans
• Medical, dental, and vision plans
• Tuition reimbursement for degree-seeking students
• Employer contribution to your 401(k)

Job Requirements

• Current RN license (BSN preferred) or Therapist in good standing.
• CPR or BLS certification (current).
• Two years of home care or hospice experience; one year in hospital nursing preferred.
• Strong clinical skills and understanding of home care regulations.
• Excellent written and verbal communication skills.
• Ability to work collaboratively within a multidisciplinary team.
• Demonstrated leadership and supervisory skills, with attention to detail and organizational abilities.