Manager Clinical Operations

Phoenixville Hospital - Tower Health; Phoenixville (Chester County); On-site; USD 120,000 - 165,000; Full time

Benefits offered by this job

Generous time off

Tuition assistance

Tower Advance Pay access

Employee Assistance Program

Job summary

Tower Health, including Phoenixville Hospital, seeks a Clinical Operations Manager to oversee daily operations within Pathology and Clinical Laboratory Services. You will lead assigned clinical sections, coordinate staffing, and drive performance improvements to support high-quality patient care.

The role requires strong leadership, change management, and excellent communication. Bachelor’s degree in clinical lab science and ASCP/AMT registration are preferred, with prior management experience

Qualifications

• Bachelor's Degree in Clinical/Medical Laboratory Science or related field and completion of CLS program
• ASCP or AMT registration preferred
• Prior system/clinical operations management experience

Responsibilities

• Oversee daily operational activities across Pathology and Clinical Laboratory Services
• Manage staffing, workflow, and performance improvement initiatives
• Coordinate budgeting, projects, and interdepartmental collaboration

Job description

Job Summary

Work Schedule: Full-Time hours are 7:00am-3:30pm or 8:00am-4:30pm with weekends and holiday per department need Clinical Operations Manager is responsible for overall operational activities associated with Tower Health's Pathology and Clinical Laboratory Services. The manager is responsible for daily management of assigned clinical sections. Manager Experience is needed for this role.

Benefits

• Generous time off, tuition assistance, and comprehensive benefits
• Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience
• Employee Assistance Program, Retirement Savings Program, Life Insurance, and more!

#PHX

Education Requirements

• Bachelor's Degree in Clinical/Medical Laboratory Science? OR ? Bachelors in some other field of study AND completion of a Clinical/Medical Laboratory Science program

Experience

• Relevant Experience
• Prior System Manager Experience

Certification and Licensure

• ASCP or AMT Registration

Required Skills

• Analytical Skills
• Change Management
• Collaborative Skills
• Computer Skills to include use and navigation
• Customer Service Skills
• Delegation Skills
• Detail Oriented
• Epic Proficiency
• Excellent Communications Skills
• Excellent Interpersonal Skills
• Financial and Business Acumen
• Good Reasoning Skills
• Leadership Skills
• Listening Skills
• Medical Terminology
• Microsoft Office Applications
• Multitasking
• Negotiation Skills
• Organizational Skills
• Prepare & Give Presentations
• Problem Solving Skills
• Project Management Skills
• Service Orientation
• Strategic Thinking
• Strong Team Player

Overview

Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.