Manager Clinical Operations

Tower Health; Phoenixville (Chester County); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Generous benefits

Tuition assistance

Pay advances

Job summary

Tower Health is seeking a Clinical Operations Manager to oversee operational activities across its Pathology and Clinical Laboratory Services. The role includes daily management of clinical sections and requires strong leadership experience.

The position supports Tower Health’s mission across multiple facilities within the system, including the Phoenixville area. A focus on process improvement and staff development is essential.

Qualifications

• Bachelor's degree in Clinical/Medical Laboratory Science or equivalent with CLS program completion.
• ASCP/AMT registration or eligible.
• Leadership experience in clinical operations.

Responsibilities

• Oversee daily operational activities of pathology and clinical laboratory services.
• Manage assigned clinical sections and deliver performance goals.
• Collaborate with departments to ensure quality and efficiency.
• Lead with strong communication and strategic planning.

Skills

Analytical skills

Change management

Collaboration

Computer skills

Customer service

Delegation

Detail oriented

Epic proficiency

Communications

Interpersonal skills

Financial acumen

Reasoning

Leadership

Listening

Medical terminology

Microsoft Office

Multitasking

Negotiation

Organizational skills

Presentations

Problem solving

Project management

Service orientation

Strategic thinking

Team leadership

Education

Bachelor's Degree in Clinical/Medical Laboratory Science

Alternative: Bachelor's in other field plus CLS program

Tools

Epic

Microsoft Office

Job description

Job Summary

Work Schedule: Full-Time hours are 7:00am-3:30pm or 8:00am-4:30pm with weekends and holiday per department need

Clinical Operations Manager is responsible for overall operational activities associated with Tower Health's Pathology and Clinical Laboratory Services. The manager is responsible for daily management of assigned clinical sections.

Manager Experience is needed for this role.

BENEFITS

• Generous time off, tuition assistance, and comprehensive benefits
• Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience
• Employee Assistance Program, Retirement Savings Program, Life Insurance, and more!

#PHX

#LI-AH1

Qualifications

Education Requirements

• Bachelor's Degree in Clinical/Medical Laboratory Science? OR ? Bachelors in some other field of study AND completion of a Clinical/Medical Laboratory Science program

Experience

• Relevant Experience
• Prior System Manager Experience

Certification and Licensure

• ASCP or AMT Registration

Required Skills

• Analytical Skills
• Change Management
• Collaborative Skills
• Computer Skills to include use and navigation
• Customer Service Skills
• Delegation Skills
• Detail Oriented
• Epic Proficiency
• Excellent Communications Skills
• Excellent Interpersonal Skills
• Financial and Business Acumen
• Good Reasoning Skills
• Leadership Skills
• Listening Skills
• Medical Terminology
• Microsoft Office Applications
• Multitasking
• Negotiation Skills
• Organizational Skills
• Prepare & Give Presentations
• Problem Solving Skills
• Project Management Skills
• Service Orientation
• Strategic Thinking
• Strong Team Player

Overview

Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.