Manager Clinic Operations Management (Antenatal Testing-Alexandria)

Inova Health System; Alexandria (VA); Hybrid; USD 100,000 - 140,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Retirement 5% match

Tuition and student loan assistance

Mental health support for team members

Paid time off and parental leave

Job summary

Inova Health System is hiring a Manager of Clinic Operations Mgmt for the Antenatal Testing Center in Alexandria, VA. This full-time role focuses on optimizing clinic workflows, staffing, and patient access while ensuring regulatory compliance and collaboration with related departments.

The position emphasizes leading outpatient operations, improving service delivery, and maintaining high patient satisfaction within a dynamic hospital setting.

Qualifications

• Bachelor’s degree in relevant field or 4 years of experience in lieu of degree.
• 1 year healthcare leadership experience or completion of a 12-month healthcare administrative fellowship program AND 2 years of experience in healthcare operations in ambulatory or hospital setting

Responsibilities

• Troubleshoots and resolves issues related to practice processes and workflows.
• Collaborates with the Director of Outpatient Practices to resolve issues within deadlines.
• Coordinates Provider office schedules and monitors patient volumes, access and service levels.

Skills

Healthcare leadership

Healthcare operations

Education

Bachelor’s degree or equivalent experience

Job description

Job Description

Inova Alexandria Hospital is looking for a dedicatedManager of Clinic Operations Mgmt to join the Antenatal Testing Center team. This role is Full-time working Monday to Friday.

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

Committed to Team Member Health:offering medical, dental and vision coverage, and a robust team member wellness program.

Retirement:Inova matches the first 5% of eligible contributions - starting on your first day.

Tuition and Student Loan Assistance:offeringup to $5,250 per year in education assistance and up to $10,000 for student loans.

Mental Health Support:offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.

Work/Life Balance:offeringpaid time off, paid parental leave.

Mgr Clinic Operations Mgmt Job Responsibilities:

Demonstrates appropriate troubleshooting/problem resolution skills related to practice processes and workflows.

Collaborates with the Director of Outpatient Practices or other designated leader to successfully resolve issues within established deadlines.

Coordinates Provider office schedules. Monitors patient volumes, patient access, and level of patient service to ensure patient satisfaction.

Ensures regulatory compliance with federal and/or state authorities as well as all other external governing authorities.

Partners with related departments such as Physician Billing, Patient Financial Services, and Medical Records to identify opportunities for financial improvement.

Oversees Outpatient Practice in conjunction with the Director of Outpatient Practices or other designated leader to ensure it is performing effectively, which may include but is not limited to, hiring and training team members, creating and implementing business strategies, managing the performance of team members, and delegating tasks.

• Education:Bachelor’s degree in relevant field (or 4 years of experience in lieu of degree)


• Experience: 1 year of healthcare leadership experience OR completion of a 12-month healthcare administrative fellowship program AND 2 years of experience in healthcare operations in an ambulatory or hospital setting

Preferred Qualifications:

Experience managing large teams of direct reports

Deep knowledge of workflow optimization, staffing, scheduling, and operationalprocesses in clinic setting

About Us

We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better - to shape a more compassionate future for healthcare.

Inova Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.