Manager, Catering

Diamond Baseball Holdings; Tulsa (OK); On-site; USD 60,000 - 80,000; Full time

Job summary

The Tulsa Drillers at ONEOK Field seek a Catering Manager to lead premium hospitality and catering for baseball games, soccer matches, and special events. You will deliver guest-centric service, develop seasonal staff, and manage profitable food and beverage operations.

Collaborating with the Directors of Food and Beverage and the Executive Chef, you will plan menus, control costs, coordinate with teams, and ensure safety standards while exceeding guest expectations.

Responsibilities

• Lead catering and premium service for all assigned games and special events, maintaining a visible presence in hospitality areas throughout each event.
• Serve as the primary catering contact for clients before, during, and after events; confirm food and beverage orders, guest counts, service times, locations, and special requests.
• Communicate event details and changes to the kitchen, service staff, and front office to ensure accurate orders and timely service.
• Oversee hospitality setup, buffet and menu presentation, food quality, order delivery, replenishment, and breakdown to maintain consistent service standards.
• Hire, train, schedule, and supervise seasonal hospitality employees, including suite servers and runners, deck staff, and catering staff; provide ongoing coaching and support team morale.
• Work with the Executive Chef and Director of Food and Beverage to develop and execute premium and catering menus that meet guest needs and operational goals.
• Manage labor, food and beverage costs, operating supplies, and smallwares within established budgets; adjust staffing and preparation to anticipated attendance and event needs.
• Coordinate inventory, ordering needs, and product availability with the appropriate department leaders; maintain accurate counts and reduce unnecessary waste.
• Ensure hospitality areas and equipment are clean, organized, and ready for service; report maintenance needs and follow through on operational concerns.
• Maintain food safety, sanitation, quality control, and responsible beverage service standards in all assigned areas.
• Address guest and client concerns promptly and professionally, coordinating with department leadership when additional support is needed.
• Use point of sale and back of house systems to support accurate orders and service; assist staff with routine troubleshooting and elevate technical issues.
• Support other food and beverage operations and departments as needed and perform related duties assigned by management.

Job description

About The Tulsa Drillers

The Tulsa Drillers, Double-A affiliate of the Los Angeles Dodgers, deliver exciting baseball and community-focused events at ONEOK Field. With a long-standing tradition of player development, the Drillers remain a key part of Tulsa's sports landscape. As part of Diamond Baseball Holdings (DBH), the Drillers are supported by a network of clubs focused on innovation, collaboration, and long-term success. DBH provides employees with opportunities for professional growth, development, and career advancement within a supportive and team-oriented environment.

About The Tulsa Drillers

The Tulsa Drillers, Double-A affiliate of the Los Angeles Dodgers, deliver exciting baseball and community-focused events at ONEOK Field. With a long-standing tradition of player development, the Drillers remain a key part of Tulsa's sports landscape. As part of Diamond Baseball Holdings (DBH), the Drillers are supported by a network of clubs focused on innovation, collaboration, and long-term success. DBH provides employees with opportunities for professional growth, development, and career advancement within a supportive and team-oriented environment.

About Diamond Baseball Holdings

Diamond Baseball Holdings (DBH) is a one-of-a-kind sports and entertainment company that owns and operates an unmatched roster of Minor League Baseball clubs and premier venues in North America. We bring together baseball, must-see special events and community-driven experiences to create unforgettable moments for millions of fans each year. Across our stadiums and clubs, we're redefining what an amazing night out can be, from memorable outings built around America's pastime to immersive exhibition-style sporting events, innovative promotions, legendary concerts, cultural festivals, family entertainment and other unique experiences that bring people together. With nearly 50 clubs and venues across the United States and Canada, DBH is home to some of the most beloved brands in MiLB, offering unique opportunities to build a career in sports, entertainment, hospitality and live events. Through our partnership with Major League Baseball, we help shape sponsorship, licensing and commercial opportunities that extend across all 120 MiLB markets, giving our teams the chance to make an impact on both a national and local level. Whether you're joining one of our clubs or our back-office team, you'll be part of an organization that values creativity, collaboration and a shared commitment to delivering exceptional fan experiences while making a meaningful impact in the communities we serve.

Position Overview

The Tulsa Drillers are seeking a Catering Manager to lead premium hospitality and catering operations for baseball games, soccer matches, and special events at ONEOK Field. This position is responsible for delivering exceptional guest service, developing seasonal employees, and managing efficient, profitable food and beverage operations. The Catering Manager oversees service in luxury suites, party decks, the pavilion, the indoor event center, and other hospitality spaces throughout the ballpark. Working closely with the Directors of Food and Beverage, Executive Chef, and front office, this manager coordinates event details from advance planning through setup, service, and breakdown.

Essential Duties And Responsibilities

• Lead catering and premium service for all assigned games and special events, maintaining a visible presence in hospitality areas throughout each event.
• Serve as the primary catering contact for clients before, during, and after events; confirm food and beverage orders, guest counts, service times, locations, and special requests.
• Communicate event details and changes to the kitchen, service staff, and front office to ensure accurate orders and timely service.
• Oversee hospitality setup, buffet and menu presentation, food quality, order delivery, replenishment, and breakdown to maintain consistent service standards.
• Hire, train, schedule, and supervise seasonal hospitality employees, including suite servers and runners, deck staff, and catering staff; provide ongoing coaching and support team morale.
• Work with the Executive Chef and Director of Food and Beverage to develop and execute premium and catering menus that meet guest needs and operational goals.
• Manage labor, food and beverage costs, operating supplies, and smallwares within established budgets; adjust staffing and preparation to anticipated attendance and event needs.
• Coordinate inventory, ordering needs, and product availability with the appropriate department leaders; maintain accurate counts and reduce unnecessary waste.
• Ensure hospitality areas and equipment are clean, organized, and ready for service; report maintenance needs and follow through on operational concerns.
• Maintain food safety, sanitation, quality control, and responsible beverage service standards in all assigned areas.
• Address guest and client concerns promptly and professionally, coordinating with department leadership when additional support is needed.
• Use point of sale and back of house systems to support accurate orders and service; assist staff with routine troubleshooting and elevate technical issues.
• Support other food and beverage operations and departments as needed and perform related duties assigned by management.