Manager, Casting

Entertainment Partners; Burbank (CA); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Health, Dental, and Vision options

401(k) retirement savings plan and公司匹配

Paid holidays, vacation time, and sick

Participation in company equity plans

Employee Assistance Program, mental健康

Training and development

Annual bonus and merit reviews

Job summary

Entertainment Partners and Central Casting seek a Manager, Casting to lead the casting team, own hiring decisions, and coordinate cross-regional staffing to deliver for clients across TV, film and commercials.

Requires 3+ years of management in entertainment or client services, strong communication and data analysis skills, and proficiency with Microsoft Office; expects coaching, performance reviews, and collaboration with senior leadership.

Qualifications

• Experience managing a team in a client service or operations setting.
• Background in casting or entertainment industry preferred.
• Strong analytical and data-driven decision making.
• Excellent verbal and written communication; professional demeanor.

Responsibilities

• Oversee and lead a casting team, assign tasks, and monitor performance.
• Collaborate with Casting Directors and senior managers on workload and show assignments.
• Set expectations, conduct reviews, and provide constructive feedback.
• Participate in hiring decisions and staff development.
• Manage capacity planning, scheduling, and cross-regional staffing.
• Maintain relationships with clients and ensure high-quality delivery.
• Ensure knowledge of SAG-AFTRA contracts and relevant labor laws.

Skills

Management experience

Customer service

Data analysis

Communication

Professionalism

MS Office

Education

High School Diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

Outlook

Microsoft Teams

Zoom

Job description

At Entertainment Partners and Central Casting, we are committed to creating an environment where every employee is seen, where ideas, thoughts and perspectives are shared openly, and where fearless innovation is encouraged. Weaving diversity, equity, and inclusion into who we are will drive our competitiveness by encouraging creativity and enhanced decision making.

We help to power Oscar-winning films, Emmy-winning shows, and Clio-winning commercials. Feel the satisfaction of doing work that directly impacts the most exciting industry in the world. EP is poised to redefine and evolve the back-office processes of the entertainment community with security at the core of what we do.

Are you looking for the next opportunity to revolutionize an industry? If so...

We are looking for Manager, Casting. The Manager, Casting owns the full scope of people leadership for their team - recruitment, retention, development, and day-to-day performance. This role carries independent operational accountability, direct ownership of hiring decisions, and responsibility for building a team that consistently delivers for clients. The Manager is an active part of a unified leadership team across all Central Casting offices, sharing staff, resources, and accountability for outcomes across regions.

Key Responsibilities

• Oversee and lead a team of casting employees and day-to-day operations, including assigning tasks, setting deadlines, providing guidance, and fostering a positive and productive work environment.
• Collaborate with senior managers to assign television shows and/or feature films to Casting Directors, developing a working understanding of workload balance, show complexity, client preferences, and casting partner assignments.
• Set clear performance expectations and hold the team accountable through regularly scheduled 1 1 meetings, performance reviews, and timely, constructive feedback.
• Conduct daily and weekly huddles with casting teams, ensuring the team is informed about priorities, operational updates, and relevant changes.
• Actively seek and respond to team suggestions and ideas, involve team members in decisions that affect their work, and elevate feedback and concerns to senior management.
• Serve as a coach for employees, supporting morale and motivation, conducting periodic engagement surveys, and ensuring concerns are addressed appropriately.
• Participate in hiring decisions with a focus on identifying candidates who bring both the right skills and strong cultural fit.
• Participate in the onboarding, mentoring, discipline, and performance management of employees per company guidelines.
• Authorize employee timecards and monitor overtime, absenteeism, and vacation time.
• Use team performance data and metrics to identify trends, flag issues, and inform coaching conversations.
• Embrace a cross-regional mindset by treating all casting staff regardless of office or market as shared resources, and supporting flexible staffing and coverage across regions as needed.
• Participate in workflow standardization initiatives, adopting and reinforcing consistent processes across offices to support scalable, unified operations.
• Schedule Visiting sessions with Casting Directors as speakers.
• Provide occasional after-hours and weekend support to both clients and staff and maintain accessibility via phone or email.
• Own capacity planning for the team including workload distribution, shift coverage, and resource planning across projects.
• Build and maintain strong working relationships with clients as a management-level point of contact.
• Demonstrate excellent meeting and facilitation skills, fostering participation and collaboration in both small and large group settings.
• Maintain solid working knowledge of SAG-AFTRA contracts and adult and child state and federal labor laws.
• Work flexible hours as needed.
• Additional duties as assigned.

Job Requirements / Qualifications Needed

• High School Diploma or equivalent required; Bachelor's degree preferred.
• Minimum 3 years of management experience in a client service or operations environment.
• Demonstrated experience in the casting or entertainment industry.
• Robust background in customer service with progressive client-facing experience.
• Proven track record of building and developing teams with a focus on performance and culture.
• Strong analytical skills with the ability to use data to inform decisions and drive results.
• Excellent verbal and written communication skills including the ability to set clear expectations, facilitate across groups, and communicate effectively at all levels of the organization.
• Maintains a high level of professionalism when handling sensitive and/or proprietary information.
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams, Zoom).
• Ability to work flexible hours as required by business needs.

Other Benefits And Perks Included Are

• Health, Dental, and Vision options
• 401(k) retirement savings plan and company match
• Paid holidays, vacation time, and sick time
• Participation in company equity plans
• Employee Assistance Program, mental health and wellness programs
• Training and development
• Annual bonus and merit reviews

The salary range for this position in $95,000 to $110,000 and will be commensurate with experience related to the position.

Entertainment Partners seeks to employ the most qualified individuals from the available workforce and to provide equal employment opportunity for all persons. Our policy prohibits unlawful discrimination based on race, color, religion, religious creed, sex, gender identity/expression, age, pregnancy, citizenship status, marital status, national origin or ancestry, physical or mental disability (whether perceived or actual), medical condition (cancer-related or genetic characteristics-related), sexual orientation, veteran status, medical/family care leave status or any other consideration made unlawful by applicable federal, state, or local laws. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Equal opportunity extends to all aspects of the employment relationship, including recruiting, hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.