Manager, Payroll Services

Entertainment Partners; New York (NY); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Health, Dental, Vision

401(k) with company match

Paid holidays and vacation

Company equity plans

Employee assistance program

Training and development

Annual bonus

Job summary

Entertainment Partners is seeking an experienced Payroll Manager to lead the Payroll Services team and ensure accurate, on‑time payroll delivery while maximizing client satisfaction.

You will act as a subject matter expert for payroll and system knowledge, coach direct reports, and drive cross‑functional initiatives to improve efficiency and service levels.

Qualifications

• Progressive payroll experience with leadership responsibilities.
• Experience managing direct reports and coordinating team workflows.
• Strong written and verbal communication skills.

Responsibilities

• Lead Payroll Services team to ensure accurate, timely payroll delivery.
• Optimize workflows using data analysis and capacity metrics.
• Serve as escalation point for payroll questions and client concerns.
• Collaborate with other departments to drive process improvements.
• Develop staff through coaching, training, and performance management.

Skills

Payroll processing

Team leadership

Data analysis

Communication

BI tools (Qlik, Tableau, Salesforce)

Time management

Education

Bachelor’s Degree in Math, Business Admin, Finance or related

Tools

Qlik

Tableau

Salesforce

Job description

Job Description

At Entertainment Partners and Central Casting, we are committed to creating an environment where every employee is seen, where ideas, thoughts and perspectives are shared openly, and where fearless innovation is encouraged. Weaving diversity, equity, and inclusion into who we are will drive our competitiveness by encouraging creativity and enhanced decision making.

We help to power Oscar-winning films, Emmy-winning shows, and Clio-winning commercials. Feel the satisfaction of doing work that directly impacts the most exciting industry in the world. EP is poised to redefine and evolve the back-office processes of the entertainment community with security at the core of what we do.

Are you looking for the next opportunity to revolutionize an industry? If so....

We are seeking an experienced Payroll Manager to serve as a leader within Payroll Services, who will be responsible for delivering payroll and client satisfaction, resulting in best in class service. This role will be a payroll subject matter expert and systems expert, in order to be a go-to for Paymasters and clients. As a team manager, this role will manage the team’s daily workflow, consistently evaluating, monitoring and refining the tasks in order to ensure payroll is delivered accurately and on‑time, per Service Level Agreements. Additionally, as a team manager this role will be responsible for cultivating and motivating employees to achieve their best performance.

Key Responsibilities

• Manage team workflow, ensuring capacity standards are met and work is equitably distributed, based on data analysis and performance metrics
• Ensure accurate delivery of payroll by evaluating team capacity and coverage, ensuring Salesforce is utilized correctly, and understanding team skill set
• Ensure all policies and procedures are followed, making enhancements where value and efficiencies can be added
• Communicate with clients as needed, managing challenging situations
• Serve as an escalation and solution point for how‑to pay questions, client concerns, and any other issues, escalating to senior Payroll Services leadership, if needed to resolve all outstanding matters
• Represent Payroll Services when working with other departments
• Responsible for team accountability, by providing leadership, direction and motivation
• Facilitate continuous employee growth and development through training, coaching and performance management
• Support team morale and employee career satisfaction
• Collaborate with other Payroll Services teams and support cross functional initiatives
• Maintain and develop payroll and leadership knowledge and skill sets, staying current on changing policies and rules in order to remain the subject matter expert for our clients
• Other tasks and special projects as directed

Job Requirements / Qualifications Needed

• 5‑7 years of progressive experience in payroll, or subject matter equivalent
• 1‑3 years managing direct reports
• Bachelor’s Degree in Math, Business Administration, Finance or related discipline.
• Experience working with business intelligence applications (Qlik, Tableau, Salesforce, etc.)
• Excellent oral and written communications skills
• Strong knowledge in Payroll processing
• Ability to motivate and coach direct reports
• Proficient PC skills, including MS Office Suite (Word, Excel, PowerPoint, Visio, and SharePoint).
• Strong initiative and ability to manage and prioritize multiple assignments/projects to deliver commitments on time.
• Strong organizational skills and attention to detail (excellent quality of deliverables).
• Ability to grasp new concepts, problem solve, and derive root causes through analytics.
• Demonstrate flexibility and adaptability in the workplace to meet critical deadlines.

Other Benefits And Perks Included Are

• Health, Dental, and Vision options
• 401(k) retirement savings plan and company match
• Paid holidays, vacation time, and sick time
• Participation in company equity plans
• Employee Assistance Program, mental health and wellness programs
• Training and development
• Annual bonus and merit reviews

The salary range for this position in $95,000 to $110,000 and will be commensurate with experience related to the position.

Entertainment Partners seeks to employ the most qualified individuals from the available workforce and to provide equal employment opportunity for all persons. Our policy prohibits unlawful discrimination based on race, color, religion, religious creed, sex, gender identity/expression, age, pregnancy, citizenship status, marital status, national origin or ancestry, physical or mental disability (whether perceived or actual), medical condition (cancer‑related or genetic characteristics‑related), sexual orientation, veteran status, medical/family care leave status or any other consideration made unlawful by applicable federal, state, or local laws. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Equal opportunity extends to all aspects of the employment relationship, including recruiting, hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.