Manager, Business Solutions Consultants

iBase-t; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

iBase-t is seeking a Manager, Business Solution Consultants in the Professional Services group. This leadership role oversees all Business Solution Consultants, partnering with directors to optimize delivery processes and ensure high-quality project outcomes using the Solumina Implementation Methodology (SIM).

The role is customer-facing, guiding change management and ensuring deployment objectives are met.

Qualifications

• Bachelor’s degree in IT management, Engineering or Manufacturing or equivalent work experience required.
• 5+ years of experience in project environments implementing enterprise software solutions.
• 5+ years of experience in manufacturing operations and supporting roles.
• 5+ years of experience working with and implementing enterprise-class software solutions.
• 2+ years of experience in managing a team of professional consultants in a remote environment.

Responsibilities

• Leads and supports the Solumina Business Solution Consultants team.
• Partners with organizational leaders to optimize collaborative processes for delivery.
• Guides change management activities and Organizational Change Management (OCM).
• Ensures delivery quality by following SIM standards and deployment objectives.
• Manages recruitment, onboarding, and development to maintain a skilled team.
• Engages with customers and manages consultant deployments across sites (up to 30% travel).

Skills

Leadership

Agile

Scrum

Kanban

Communication

Education

Bachelor's degree in IT management/Engineering/Manufacturing

Equivalent work experience

Tools

Solumina

SIM (Solumina Implementation Methodology)

Change management tools

Job description

Job Summary:

The Manager, Business Solution Consultants has leadership responsibility for all the Business Solution Consultants in the Professional Services department. This role will partner with other leaders within the organization to ensure optimal collaborative processes are in place to improve our Professional Services Delivery process continuously. This management role will function in a customer-facing capacity to lead and support the Solumina Business Solution Consultants team. Will guide and support change management activities, process engineering, such as Organizational Change Management (OCM) with both internal and external teams. Collaborating with their team, will ensure the quality of all project deliverables while following the Solumina Implementation Methodology (SIM). This includes communicating the delivery standards, procedures, methodology, and desired deployment objectives for each project.

Essential Functions:

• Develops and maintains a progressive recruitment, induction, development, and onboarding system to ensure a highly skilled and functioning team


• Employs innovative techniques to continually advance the deployment process using SIM


• Plans for optimum resource utilization and coordinates with the Resource Manager for resource needs


• Ensures their team is driving to corporate objectives and metrics


• Plans and conducts personnel performance reviews and professional growth


• Contributes to the development and improvement of SIM services standards, processes, and procedures


• Leading, growing, and mentoring BSC professionals


• Identify and develops leaders for the future


• Developing positive relationships with existing and new customer


• Maintain a good balance between customer and team needs


• Engage in a management consulting role to help client executives lead and support substantial change initiatives within their organizations


• Deliver BSC activities to a customer up to 30% of daily job functions.


• Deep understanding of Solumina architecture with the ability to deploy to multiple sites.

Requirements:

• Traveling to customer sites, as required, to meet with the customer and align with their expectations


• Agile background in Scrum and Kanban


• Excellent writing, presentation, and communications skills


• Ability to travel domestically and internationally as needed

Required Education/Experience:

• Bachelor’s degree in IT management, Engineering or Manufacturing or equivalent work experience required


• 5+ years of experience in project environments implementing enterprise software solutions


• 5+ years of experience in manufacturing operations and supporting roles


• 5+ years of experience working with and implementing enterprise-class software solutions


• 2+ years of experience in managing a team of professional consultants in a remote environment