Manager, Brand Advocate

HD Supply Canada, Inc; Atlanta (GA); On-site; USD 85,000 - 110,000; Full time

Job summary

HD Supply Canada, Inc. in Atlanta, GA seeks a Manager, Brand Advocate to lead a team partnering with strategic suppliers.

You will drive brand and product optimizations to improve findability, conversion, and sales growth, while building strong vendor and cross-functional relationships to improve processes and efficiency. The role emphasizes leadership, strategic programs, and improving the customer experience across eCommerce initiatives.

Qualifications

• Bachelor's degree in business administration, marketing, or a related field.
• 5+ years of experience in e-commerce, brand marketing, or merchandising.
• Demonstrated success in building and leading high-performing teams, with a strong track record of identifying and developing top talent.

Responsibilities

• Leads and develops a team responsible for creating and executing strategic plans to enhance assigned vendors' eCommerce presence and drive traffic and sales.
• Identifies high-impact growth opportunities and monitors project deliverables to ensure timely execution.
• Reviews performance reports regularly and communicates key wins and improvement opportunities to stakeholders.
• Leads presentations on program success and strategic initiatives to internal and external audiences.
• Manages cross-functional partnerships by streamlining processes, aligning resources, and collaborating with vendors and internal teams to improve customer experience.
• Drives process improvements and builds program awareness to support vendor retention year over year.
• Coordinates and supports vendor program onboarding to ensure smooth and compliant setups.

Skills

Team leadership

E-commerce

Brand marketing

Merchandising

Vendor relationships

Education

Bachelor's degree in business administration, marketing, or a related field

Job description

Manager, Brand Advocate

Location: Atlanta, GA, US

Time type: Full time

Preferred Qualifications

• Bachelor's degree in business administration, marketing, or a related field.
• 5+ years of experience in e-commerce, brand marketing, or merchandising.
• Demonstrated success in building and leading high-performing teams, with a strong track record of identifying and developing top talent.

Job Summary

Lead a team partnering with strategic suppliers to deliver an exceptional online customer experience. Drive brand and product optimizations to enhance findability, increase conversion, and accelerate sales growth. Build strong relationships with vendors, merchants, and cross-functional teams while identifying opportunities to improve processes and operational efficiency.

Major Tasks, Responsibilities, and Key Accountabilities

• Leads and develops a team responsible for creating and executing strategic plans to enhance assigned vendors' eCommerce presence and drive traffic and sales.
• Identifies high-impact growth opportunities and monitors project deliverables to ensure timely execution.
• Reviews performance reports regularly and communicates key wins and improvement opportunities to stakeholders.
• Leads presentations on program success and strategic initiatives to internal and external audiences.
• Manages cross-functional partnerships by streamlining processes, aligning resources, and collaborating with vendors and internal teams to improve customer experience.
• Drives process improvements and builds program awareness to support vendor retention year over year.
• Coordinates and supports vendor program onboarding to ensure smooth and compliant setups.

Nature and Scope

• Solutions require analysis and investigation.
• Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience.
• Manages a group or team of professional individual contributors and/or indirectly supervises support staff.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Typically requires overnight travel 5% to 20% of the time.

Education and Experience

Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

At HD Supply, we believe that our core purpose is to improve our associates' lives and equip them with the tools needed to provide exceptional customer experiences every day. As one of the largest industrial distributors in North America, we enable our customers' success by consistently delivering what they need, where and when they need it. Has more than 80 years of experience supporting our customers with leadership positions in the maintenance, repair and operations (MRO). With 44 distribution centers spread across 25 states and two Canadian provinces, HD Supply provides an expansive offering of approximately 200,000 SKUs featuring high-quality, name-brand and proprietary products - all at competitive prices. Combine this with our industry-leading, value-add services - including localized jobsite delivery, will-call and direct-ship options, diversified logistics and innovative solutions - and you can see why our more than 300,000 customers continue to trust HD Supply as their first choice supplier for getting the job done.