Retail Hardware Assistant Store Manager

Hagerstown Do it Best Hardware; Hagerstown (MD); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Career Advancement Opportunities

Employee discounts

Paid time off

Training & development

Job summary

A local hardware store in Hagerstown seeks a dedicated Store Manager to lead daily operations. Responsibilities include maximizing sales, managing inventory, and ensuring exceptional customer service. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a commitment to team development. This role involves overseeing a motivated sales team and fostering a positive store environment. Competitive compensation based on experience is offered.

Qualifications

• Outstanding customer service skills and a professional attitude.
• Committed to continually learning and pursuing training and development opportunities.
• Ability to supervise other employees and understand the fundamentals of leadership.

Responsibilities

• Model excellent customer service by helping customers when necessary.
• Oversee daily opening and closing of the store.
• Supervisory tasks include interviewing, hiring, training, and appraising performance.

Skills

Outstanding customer service skills

Excellent communication skills

Project management skills

Strong leadership ability

Knowledge of retail operations

Strong math skills

Tools

MS Word

PowerPoint

Job description

Benefits:

• varies by location
• Locally owned and operated
• Career Advancement Opportunities
• Employee discounts
• Free uniforms
• Paid time off
• Training & development

You might be a great fit if…

• You enjoy serving others as we would like to be served.
• Making the best even better.
• You enjoy making a difference in your community.
• You enjoy helping others.
• You enjoy working in teams.
• You're motivated to learn new skills.

As Store Manager, you’ll be responsible for leading all aspects of daily operations at Hagerstown Do it Best Hardware. This includes maximizing sales, managing expenses, overseeing merchandising, and ensuring every customer has an outstanding experience. You will positively represent the store in alignment with our company values, while building, motivating, and developing a productive sales team.

Pay incentives are based on experience in the industry and full retail store management experience.

Responsibilities:

• Model excellent customer service by helping customers when necessary.
• Oversee daily opening and closing of the store.
• Supervisory tasks include interviewing, hiring, training, appraising performance, disciplining employees, and planning weekly schedules.
• Foster a team environment where employees are motivated to provide outstanding customer service and contribute to the overall success of the business.
• Immediately respond to customer complaints and resolve them as best as possible.
• Maintain inventory at appropriate levels and direct cycle counts.
• Coordinates sales promotions, marketing, and special events.
• Directs merchandising in the store and ensures it is clean and organized, also responsible for maintaining signage.
• Ensures the sales floor stays clean and orderly.
• Participates in the weekly ordering of merchandise and oversees deliveries and restocking.
• Be a role model for safety, creating a safe work environment and ensuring compliance with all store policies and safety standards.
• Protect inventory and store property against internal and external loss. Respond with appropriate action, according to store policy.

Qualifications:

• Outstanding customer service skills and a professional attitude.
• Excellent communication skills, both written and verbal.
• Committed to continually learning and pursuing training and development opportunities.
• Project management skills, including the ability to coordinate special projects and finish on time and within budget.
• Ability to supervise other employees and understand the fundamentals of leadership.
• Strong knowledge of the products contained in the store.
• Motivated, organized, self-starter who is able to think independently and solve problems.
• Understanding of store operations, including finances, inventory control, and pricing strategy.
• Strong math, reading, writing, and communication skills.
• Knowledge of effective sales methods and techniques.
• Understand how to efficiently operate the store’s point-of-sale system. Knowledge of MS Word and PowerPoint.
• Able to work a flexible schedule, including weekends and holidays.

Goals:

• Drive growth in the company through increasing sales and reducing expenses.
• Build a strong team of motivated and productive retail associates.
• Expand knowledge of retail operations, including inventory management and pricing strategies.