Manager Banquets

Bally’s Corporation; Lincoln (NE); On-site; USD 50,000 - 90,000; Full time

Job summary

Join a dynamic and innovative company as a manager for the Event Center, where you will lead a team to create memorable guest experiences. This role involves overseeing operations, managing budgets, and ensuring high service standards in a fast-paced environment. You will be responsible for developing staff, optimizing profits, and maintaining a positive work atmosphere. An exciting opportunity awaits in a leading casino-entertainment company, offering competitive salary and comprehensive benefits to support your career growth and well-being. If you're passionate about hospitality and leadership, this position is perfect for you!

Benefits

Competitive Salary with annual performance reviews

Comprehensive health coverage plan

401(K)/ Company Match

Qualifications

• Minimum 3 years of experience with full P&L responsibility.
• Ability to use Micros systems and Microsoft Office software.

Responsibilities

• Manage Event Center and banquet rooms, ensuring high guest satisfaction.
• Develop staff and optimize profits by controlling costs.

Skills

Analytical Skills

Customer Service Skills

Leadership

Problem Solving

Sales Building

Education

College Education

Tools

Micros Point-of-Sale

Microsoft Office

Job description

Bally's Lincoln
100 Twin River Rd
Lincoln, RI 02865, USA

Bally’s Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally’s owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally’s Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business.

With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally’s also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.

The Role:

Responsible for managing the Event Center and extended banquet rooms, including the development of its staff, sales, and profits. Manages in accordance with established standards and procedures. Develops managers and hourly employees through effective communication, regular reviews, and the development of service standards and routine training in these standards. Increases sales by ensuring memorable guest experiences that create a sense of value, comfort, and a high level of service. Optimizes profits by controlling all restaurant costs including cost of goods and labor. Maintains Twin River guidelines and standards.

Responsibilities:

• Promptly informs immediate supervisor of all matters of significance and takes corrective action as necessary.
• Creates a positive working environment that results in low staff turnover.
• Presents a positive image of Twin River at all times.
• Works with V.P. and Director of food and Bev to develop annual restaurant budget for all revenue and cost areas.
• Maintains monthly restaurant P&L to track and manage restaurant performance.
• Ensures that all company controls and administrative procedures are correctly followed.
• Ensures a safe working environment through proper sanitation and continual maintenance of the facility.
• Maintains staff levels to meet company pars and selects new employees who exceed minimum standards.
• Prepares or approves manager and hourly staff schedules.
• Conducts regular manager and staff meetings and provides regular one-on-one coaching.
• Manages shifts in all dayparts and is hands-on to assist in any position.
• Executes all aspects of Twin River marketing promotions.
• Understands and follows all contractual obligations pertaining to all labor agreements.

Qualifications:

• Analytical skills with college education preferred.
• Knowledge of table settings for all meal types and “steps of service.”
• Minimum 3 years of successful experience with full P&L responsibility in comparable operation.
• Oversees an operation with $5 million or more in annual sales.
• Knowledge and appreciation of all types of events and catering.
• Ability to use Micros point-of-sale, reservation systems, and back-office Micros with Microsoft Office software.
• Demonstrates competence in leadership, sales building, human resources, teambuilding, quality operations, problem solving, administration, and financial responsibility.
• Excellent phone and customer service skills.
• Well-groomed and appealingly dressed in manager attire.

Physical/Mental Requirements:

• Possesses stamina and energy to remain active and move quickly for up to 12-hour shifts.
• Maintains a calm demeanor in an intense environment.
• Ability to lift and carry 50lbs for a distance of 10 feet occasionally.
• Ability to adjust to a flexible schedule and possibly work a minimum of 50 hrs per week.

Working Conditions:

• Fast-paced restaurant style service, customer service oriented with a noisy environment.

License Requirements:

• Must secure appropriate gaming license from the RI Department of Business Regulation.
• ServSafe Alcohol Awareness Certification.

What’s in it for you:

• Competitive Salary with annual performance reviews.
• Comprehensive health coverage plan that includes medical, dental, and vision.
• 401(K)/ Company Match.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

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