Manager/Assistant Manager

Tri-Supply; Austin (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay based on experience

Paid Time Off

Extensive Medical insurance options

Dental insurance options

Vision insurance

Short-Term Disability (no cost)

Long-Term Disability (low cost)

Life and AD&D (no cost)

Retirement Plan

Professional development opportunities

Job summary

Tri-Supply in Austin, TX is seeking a Manager/Assistant Manager to lead home improvement operations and coach a growing team. This role rewards proactive leadership, strong organization, and a customer-focused approach to identify the best products and services for each project.

You will coach staff, coordinate projects to meet deadlines, monitor customer satisfaction, and make informed decisions to resolve issues as they arise.

Qualifications

• 2+ years supervisory experience required with background in sales or customer service preferred.
• Ability to remain calm during all situations; provide constructive feedback; able to inspire teamwork and respect.
• Critical thinking and creative problem-solving skills.
• Familiarity with typical office and point-of-sale software systems.
• Highly organized, detail oriented.
• Excellent verbal and written communication, and customer service skills.
• Must possess the ability to train and motivate staff members.
• Ability to work independently and under direction.
• Exercise sound judgment with regards to issue escalation.
• Outstanding customer service, communication, and interpersonal skills.

Responsibilities

• Coach employees to increase impact through improved communications and training.
• Coordinate projects to meet deadlines for sales and inventory.
• Review customer satisfaction and ensure each client is completely satisfied.
• Respond to issues, examine options and alternatives, and make informed decisions addressing problems as they arise.

Skills

Supervisory experience

Customer service

Coaching and development

Communication skills

Problem-solving

Office/POS software

Organized, detail-oriented

Teamwork

Independent work

Judgment and escalation

Tools

POS software

Job description

Our Austin, Texas location seeking a Manager/Assistant Manager to support home improvement operations. This role is ideal for a motivated leader who thrives in a fast-paced environment, meets operational deadlines, and excels at coaching and developing teams. Candidates should be highly organized, team-oriented, and focused on delivering strong results while helping customers find the best products and services for their projects.

Duties Include:

• Consistently coach employees to increase impact through improved communications and training.
• Coordinate projects to meet deadlines for sales and inventory.
• Review customer satisfaction and take steps to be sure each client is completely satisfied.
• Respond to issues, examine options and alternatives, and make informed decisions addressing problems as they arise.

Skills and Experience needed:

• 2+ years supervisory experience required with background in sales or customer service preferred.
• Ability to remain calm during all situations; provide constructive feedback; able to inspire teamwork and respect.
• Critical thinking and creative problem-solving skills.
• Familiarity with typical office and point-of-sale software systems.
• Highly organized, detail oriented.
• Excellent verbal and written communication, and customer service skills.
• Must possess the ability to train and motivate staff members.
• Ability to work independently and under direction.
• Exercise sound judgment with regards to issue escalation.
• Outstanding customer service, communication, and interpersonal skills.

Benefits:

• Competitive pay based on experience and relevant qualifications
• Opportunities for professional development and growth within the company
• Paid Time Off
• Extensive Medical insurance options
• 2 Dental insurance options
• Vision insurance
• No cost Short-Term Disability
• Low cost Long-Term Disability
• No cost Basic Life and AD&DD
• Tax-advantaged health and dependent care expense
• Retirement Plan
• and more!

About us:

At Tri-Supply, we’ve been a trusted name in the building industry since 1958. As an agile, innovative, and always-growing company, we’ve built our reputation on delivering quality products and exceptional customer service. We believe in shaping leaders within our industry and creating opportunities for our team members to grow right along with us.

If you’re looking for a rewarding, long-term career with a stable, family-oriented company that values hard work, initiative, and teamwork — we’d love to meet you.

Join us and be part of a company where your contributions matter, and your growth is part of our success story.

This Company provides equal opportunity to all qualified persons without regard to race, color, creed, sex, gender, age, religion, national origin, familial status, marital status, sexual orientation, gender identity, genetic information, veteran status, disability, or any other legally protected classification under federal or state statutes or local ordinances. This Company complies with the Americans with Disabilities Act. In that regard, please inform us if any accommodation is needed for the application process.