Manager, Area Sales

Latino Factor; Palmer (MA); On-site; USD 42,000 - 65,000; Full time

Job summary

Iberia Foods, a leading Caribbean and Hispanic food distributor in the United States, is seeking a reliable customer service professional to join our team. The role focuses on coordinating sales activities and supporting managers, reps, and customers.

Responsibilities include driving sales programs, ensuring KPI compliance, handling inquiries, and maintaining accurate price and promotion communications. English and Spanish proficiency is valued to support diverse clients.

Qualifications

• Experience leading sales teams.
• Knowledge of commercial indicators and KPIs.
• Proficiency with Microsoft Office tools.
• Bilingual English/Spanish or English preferred.

Responsibilities

• Oversees and coordinates business projects with managers, sales reps and clients to develop and monitor activities.
• Increase sales through proper and timely implementation of commercial programs.
• Follow up on compliance with sales KPIs to achieve goals.
• Communicate, execute and coordinate prices and promotions with sales reps.

Skills

Sales leadership

Sales management

KPI management

Interpersonal communication

MS Office

Tools

Microsoft Office

Job description

Join our team! Founded in 1930, Iberia Foods is the largest Caribbean and Hispanic food distributor in the United States.

As a premier source for the authentic Caribbean and Latino cuisine, Iberia Foods boasts a full host of products ranging from condiments and pantry items to beverages and snacks and represents most of the leading brands from the Caribbean and Latin America.

With more than 800 products, Iberia Foods has a solid position as the definitive connection to the Caribbean and Latin American cuisine. We are seeking for a reliable customer service personnelto join our team.

Oversees and coordinates business projects with the company managers, sales representatives and clients for development, implementation, and monitoring of the activities involving project development in the assigned area.

SPECIFIC ATTRIBUTIONS

1. Increase sales through proper and timely implementation of commercial programs.

2. Follow-up on compliance with sales KPIs, in order to achieve sales goals.

3. Communicate, execute and coordinate, prices and promotions with the sales representatives for their correct implementation and achievement of objectives.

4. Increase sales through proper and timely implementation of commercial programs.

5. Provides excellent customer service

6. Maintain company assigned plan-o-grams accurately

7. Answers phones and assists sales representatives and customers

8. Ability to handle problems and facility successful outcomes

9. Flexibility to accept additional tasks, duties, and/or direction from management

10. Excellent interpersonal communication

POSITION INDICATORS

1. Sales volume (cases)

2. Net Sales

3. Coverage

4. Portfolio execution

DECISIONS

1. Effective and assertive communication internally with the different departments of the company and externally with sales representative and customers.

LANGUAGES

Degree of proficiency required by the position: Bilingual (English/Spanish) or just English

KNOWLEDGE ON THE FIELD

1. Management and leadership of sales teams.

2. Knowledge in the management of commercial indicators.

3. Use of the Microsoft Office tools.

Job Type: Full-time

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.