Manager Application Hosting

C.H. Robinson

Eden Prairie (MN)

On-site

USD 120,000 - 202,000

Full time

30 hours ago
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Benefits offered by this job

Health insurance
401(k) with company matching
Paid time off

Job summary

C.H. Robinson is seeking an experienced Infrastructure Manager to lead a globally distributed Application Hosting team responsible for reliable, secure, and scalable hosting platforms.

The role combines people leadership with hands-on technical expertise in Windows Server, IIS, Linux hosting, and modern routing/load balancing technologies. You will drive automation, architecture discussions, and incident response across enterprise applications.

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, Engineering, or related field, or equivalent work experience.
  • 5+ years of infrastructure engineering or platform engineering experience.
  • 2+ years of people leadership experience leading technical teams.
  • Extensive experience administering and supporting Windows Server environments.
  • Strong experience with IIS administration and application hosting.
  • Experience supporting Linux-based platforms and applications.
  • Experience with routing, traffic management, and load balancing technologies.
  • Demonstrated ability to lead technical troubleshooting and incident response efforts.
  • Experience leading technical discussions, architecture reviews, and platform design decisions.
  • Strong communication, stakeholder management, and leadership skills.

Responsibilities

  • Lead a globally distributed team of engineers and platform administrators.
  • Manage team performance, delivery, career development, and employee engagement.
  • Foster accountability and operational excellence across the team.
  • Partner with Infrastructure, Engineering, Security, and Architecture leaders.
  • Support vendor relationships and service delivery management.
  • Own operational health, availability, performance, and scalability of hosting platforms.
  • Lead incident management, root cause analysis, and service restoration.
  • Drive automation and standardization to improve platform reliability.
  • Provide technical guidance, mentorship, and architectural input.
  • Oversee deployments, platform upgrades, and infrastructure changes.

Skills

Leadership
Incident response
Architecture discussions
Communication
Stakeholder management

Education

Bachelor's degree or equivalent (CS/IT/Engineering)

Tools

F5 Load Balancing
Kong Gateway
Cloudflare
Kubernetes (exposure)

Job description

C.H. Robinson is seeking experienced Infrastructure Manager Engineering on our Application Hosting team to lead a globally distributed Application Hosting team responsible for delivering reliable, secure, scalable, and highly available application hosting platforms.

This role requires a hands-on technical leader who can balance people leadership, operational excellence, and technical expertise. The successful candidate will lead a team responsible for Windows and Linux application hosting environments, IIS platforms, routing technologies, load balancing solutions, and middleware services that support critical enterprise applications.

The ideal candidate is not simply a people manager, but a technical manager capable of leading architectural discussions, troubleshooting complex production issues, serving as an escalation point, and driving engineering excellence across the team.

Responsibilities:
Leadership & Team Management
  • Lead, coach, and develop a globally distributed team of engineers and platform administrators.
  • Manage team performance, delivery execution, career development, and employee engagement.
  • Foster a culture of accountability, operational excellence, collaboration, and continuous improvement.
  • Partner with leaders across Infrastructure, Engineering, Security, and Architecture teams.
  • Support vendor relationships and service delivery management.
Application Hosting & Platform Operations
  • Own the operational health, availability, performance, and scalability of enterprise application hosting platforms.
  • Ensure stable and secure hosting environments for mission-critical applications.
  • Lead incident management efforts, including escalation, root cause analysis, and service restoration.
  • Drive platform reliability through automation, standardization, and process improvement.
  • Establish operational standards, controls, and best practices.
  • Manage deployments, platform upgrades, and infrastructure changes.
Technical Leadership
  • Serve as the technical leader and escalation point for the Application Hosting team.
  • Lead technical troubleshooting and complex problem resolution efforts.
  • Facilitate architecture and design discussions related to application hosting platforms.
  • Provide technical guidance and mentorship to engineers.
  • Drive modernization and automation initiatives across hosting environments.
  • Collaborate with engineering teams to improve platform performance, reliability, and supportability.
Platform Ownership

The Application Hosting team is responsible for technologies including:

  • Windows Server
  • IIS (Internet Information Services)
  • Linux-based application hosting environments
  • F5 Load Balancing
  • Kong Gateway
  • Cloudflare
  • Routing technologies and traffic management solutions
  • Middleware and application hosting services
Required Qualifications
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or related field, or equivalent work experience.
  • 5+ years of infrastructure engineering or platform engineering experience.
  • 2+ years of people leadership experience leading technical teams.
  • Extensive experience administering and supporting Windows Server environments.
  • Strong experience with IIS administration and application hosting.
  • Experience supporting Linux-based platforms and applications.
  • Experience with routing, traffic management, and load balancing technologies.
  • Demonstrated ability to lead technical troubleshooting and incident response efforts.
  • Experience leading technical discussions, architecture reviews, and platform design decisions.
  • Strong communication, stakeholder management, and leadership skills.
Preferred Qualifications
  • Experience with F5 load balancers.
  • Experience with Kong Gateway.
  • Experience with Cloudflare services.
  • Experience supporting middleware or enterprise application hosting platforms.
  • Exposure to Kubernetes or containerized application platforms.
  • Experience with infrastructure automation and operational tooling.
  • Familiarity with ITIL or enterprise service management practices.
  • Experience leading globally distributed teams.
  • Experience managing platform roadmaps, vendor relationships, and operational budgets.
Compensation Range

$119,800.00 - $202,300.00

The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE\\Disabled\\Veteran

Benefits
Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

  • Three medical plans which include
    • Prescription drug coverage
    • Enhanced Fertility benefits
  • Flexible Spending Accounts
  • Health Savings Account (including employer contribution)
  • Dental and Vision
  • Basic and Supplemental Life Insurance
  • Short-Term and Long-Term Disability
  • Paid observed holidays
  • 2 paid floating holidays for U.S. hourly employees
  • Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
  • Paid parental leave
  • Paid time off to volunteer in your community
  • Charitable Giving Match Program
  • 401(k) with 6% company matching
  • Employee Stock Purchase Plan
  • Plus a broad range of career development, networking, and team-building opportunities

Learn more about our benefit offerings on our BENEFITS & WELLBEING page

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