Manager, Analytics Platforms

National Debt Relief, LLC; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Generous medical, dental and vision

401(k) with company match

Paid holidays and vacation

Paid parental leave

Transit benefits

Life insurance

Voluntary benefits

Pet health insurance discount

Wellness incentive program

Job summary

National Debt Relief, LLC is seeking a Platform Manager to own the architecture, governance, and enablement of one of our strategic marketing, analytics, or experimentation platforms. You’ll set standards, build integrations, and create guardrails so teams can operate reliably and consistently.

You will collaborate with Engineering, Analytics, Product, Marketing, and Operations to drive adoption, improve data quality, and deliver governance that reduces ad hoc configurations while guiding

Qualifications

• Bachelor's degree in a relevant field or equivalent practical experience.
• 6 years of professional experience in MarTech, analytics engineering, growth engineering, or platform management.
• Experience owning or administering at least one enterprise-grade platform in a relevant category.
• Experience working in a cross-functional environment with Engineering, Analytics, Product, and Marketing stakeholders.
• Regulatory industry experience (fintech/financial services/healthcare) is a plus.

Responsibilities

• Own technical architecture and configuration standards for your assigned platform.
• Define configuration, integration, and maintenance standards across environments.
• Maintain governance documentation: naming conventions, data schemas, access controls, and operational best practices.
• Partner with Data and Analytics teams to integrate the platform into the data ecosystem and build onboarding materials.

Skills

Platform ownership

Governance documentation

Cross-functional collaboration

Data governance

Vendor management

Education

Bachelor's degree

Tools

Snowflake

dbt

Sigma

Salesforce

Job description

Overview

National Debt Relief is scaling its marketing and product data infrastructure. We're hiring a Platform Manager to own the architecture, governance, and enablement of one of our strategic marketing, analytics, or experimentation platforms — spanning categories such as Customer Data Platforms, Tag Management, Experimentation & Feature Flags, or Partner Attribution.

This is a platform-ownership role, not an operations role. You won't run day-to-day campaigns, publish tags, or execute experiments yourself — you'll build the standards, integrations, and guardrails that let the teams who do that work do it reliably and consistently. You'll partner closely with Engineering, Analytics, Product, Marketing, and Operations to drive adoption and maximize the platform's value across the org.

Success in this role looks like clear, adopted governance documentation that reduces ad hoc configuration decisions; improved data quality and reliability metrics for the owned platform within 2–3 quarters; cross-functional teams self-serving confidently with fewer escalations over time; and a vendor relationship actively managed toward better roadmap alignment and cost efficiency.

Responsibilities

• Architecture & Governance
  • Own technical architecture and configuration standards for your assigned platform
  • Define configuration, integration, and maintenance standards across environments
  • Maintain governance documentation: implementation standards, naming conventions, data schemas, access controls, and operational best practices
• Integration & Enablement
  • Partner with Data Engineering, Analytics Engineering, and Product Engineering to integrate the platform into the broader data ecosystem
  • Build documentation, onboarding materials, and training so business teams can use the platform confidently and consistently
• Platform Health & Vendor Management
  • Monitor data quality, reliability, latency, coverage, and adoption; define and track health metrics for the platform
  • Serve as the internal subject matter expert for escalations and complex troubleshooting
  • Own the vendor relationship: renewals, licensing, feature evaluation, and SLAs
  • Identify opportunities to reduce technical debt and improve platform capabilities
• Platform-Specific Ownership (varies by assignment)
  • Customer Data Platform — event taxonomy and customer data governance
  • Tag Management — tag architecture and deployment standards
  • Partner Attribution — attribution models and commission configuration
  • Experimentation & Feature Flags — experimentation frameworks and feature flag governance
  • Platform integrations, downstream data quality, security, and access management (applies across all categories)

Qualifications

• Bachelor's degree in a relevant field (e.g., Data Analytics, Marketing, Computer Science, Information Systems) or equivalent practical experience
• 6 years of professional experience in MarTech, analytics engineering, growth engineering, or platform management
• Demonstrated experience owning or administering at least one enterprise-grade platform in a relevant category (Customer Data Platform, Tag Management, Experimentation & Feature Flags, or Partner Attribution)
• Experience working in a cross-functional environment spanning Engineering, Analytics, Product, and Marketing stakeholders
• Prior experience in a regulated industry (fintech, financial services, healthcare) is a plus but not required

Required Skills & Abilities

• Hands‑on experience administering or governing an enterprise platform in one or more of the following categories:
• Customer Data Platform (Segment, mParticle, RudderStack)
• Tag Management (Google Tag Manager, Tealium, Adobe Launch)
• Experimentation & Feature Flags (Statsig, LaunchDarkly, Optimizely)
• Partner Attribution (PartnerStack, Impact, Everflow)
• Solid understanding of data flow through modern data ecosystems — collection, instrumentation, transformation, warehousing, downstream consumption
• Experience writing governance standards and implementation documentation
• Track record of driving cross‑functional adoption without direct authority
• Strong troubleshooting instincts, with the judgment to balance technical depth against business impact
• Comfortable owning ambiguous scope independently in a fast‑paced environment
• Preferred:
  • Platform ownership experience in fintech, financial services, or high‑growth tech
  • Familiarity with Snowflake, dbt, Sigma, Salesforce, or similar cloud data platforms
  • Experience with vendor contracts, licensing negotiations, or SLA management
  • Experience supporting platform migrations or large‑scale architecture changes

Benefits

• Generous Medical, Dental, and Vision Benefits
• 401(k) with Company Match
• Paid Holidays, Volunteer Time Off, Sick Days, and Vacation
• 12 weeks Paid Parental Leave
• Pre‑tax Transit Benefits
• No‑Cost Life Insurance Benefits
• Voluntary Benefits Options
• ASPCA Pet Health Insurance Discount
• Wellness Incentive Program

National Debt Relief is a certified Great Place to Work!

National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.