Manager Analytics & Insights

The Hertz Corporation; San Juan (PR); Remote; USD 120,000 - 180,000; Full time

Job summary

The Hertz Corporation is seeking a Manager Analytics & Insights to lead data analysis across fleet management, pricing, and customer engagement. The role focuses on delivering actionable insights, dashboards, and strategic recommendations to boost profitability and customer experience.

Remote position, open to candidates nationwide, with collaboration across Marketing, Operations, and Finance to align analytics with business goals.

Qualifications

• Bachelor's degree in data science, statistics, business analytics or related field.
• 5 years of experience in analytics leadership or related role in rental car or travel sector (or 3 years with Master's).
• Proficiency in SQL, Python, Excel and R.

Responsibilities

• Support data initiatives to enhance fleet management and pricing strategies.
• Develop and maintain dashboards, reports, and presentations for stakeholders.
• Analyze customer behavior to improve satisfaction and loyalty.
• Collaborate with Operations to identify process improvements and cost reductions.
• Analyze market trends to support growth and fleet strategies.

Skills

Data analysis

BI/Analytics

Statistical modeling

Leadership

Education

Bachelor's degree in data science or related field

Master's degree (optional)

Tools

SQL

Python

Excel

R

Job description

The Manager Analytics & Insights will be responsible for analyzing data related to fleet management, ancillary product engagement, customer lifetime management, and operations to identify trends, patterns, and opportunities for improvement.

What You’ll Do:

• Support data initiatives in the rental cart industry by providing actionable insights that enhance fleet management, optimize pricing strategies, improve customer experiences, and drive operation efficiency.
• Develop and maintain dashboards, reports, and presentations that provide insights to key stakeholders, enabling data-driven decision-making.
• Use data to understand customer behavior and preferences, identifying areas to enhance customer satisfaction and loyalty.
• Work with operations teams to identify and implement opportunities for process improvements and cost reductions.
• Assist in analyzing market trends and customer demand to support growth and fleet strategies that maximize profit.
• Collaborate with the Fleet Management team to optimize vehicle utilization, maintenance schedules, and acquisition strategies through data-driven insights.
• Partner with cross‑functional teams including Marketing, Operations, and Finance to provide analytical support and ensure alignment with business goals.
• Ensure the accuracy and integrity of data used for analysis, promoting best practices in data management.
• Work closely with the Director of Analytics and Insights to execute the analytics strategy and mentor junior analysts in the team.
• Position is fully remote and can be performed from anywhere in the United States.

What We’re Looking For:

• A bachelor’s degree (or foreign equivalent) in data science, statistics, business analytics or related field and 5 years of experience as a Manager Analytics & Insights or related position performing data analysis, business intelligence, and model building, within the rental car industry or the travel sector. In the alternative, Hertz will accept a Master’s degree (or foreign equivalent) and 3 years of experience.
• Experience with data analysis and modeling tools — Data analysis and modeling tools — SQL, Python, Excel and R.
• Experience with Data visualization platforms — Tableau or Power BI.
• Experience using statistical software to analyze data trends.
• Experience working within PROS revenue management system.

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture — and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran