Manager, Advising

Lone Star College; Cypress (TX); Presencial; USD 55.000 - 63.000; Jornada completa

Descripción de la vacante

Lone Star College-CyFair in Cypress, TX is seeking a Manager of Advising to oversee advising staff and programs. The role focuses on directing advising initiatives, ensuring quality services, and guiding student success across transfer, VA/ESOL, and enrollment activities.

Responsibilities include staff supervision, process documentation, analytics, and collaboration with local school districts. A Bachelor’s degree and 3+ years in academic advising are required.

Formación

• Bachelor's degree and at least 3 years of experience, or an equivalent combination of education and experience.
• Experience must include at least 3 years of experience in academic advising.

Responsabilidades

• Supervise full-time and part-time Advising staff; Provide strategic direction, guidance, and professional development opportunities.
• Ensure business process documentation is created, and conduct training sessions for staff as needed.
• Ensure daily operations run smoothly and align with defined goals and processes.
• Provide guidance and solutions for issues that require escalation.
• Continuously evaluate the effectiveness of programs through surveys and other assessments; Seek opportunities to improve services as needed.
• Prepare and submit monthly reports detailing Advising activities and their effectiveness and impact on student success; Identify ways to improve/enhance current programs.
• Develop and conduct assessments designed to gauge the effectiveness of Advising/case management initiatives.
• Advise students on proper courses selection for all credit degree programs, credit and non-credit certificates programs, TSI regulations, course requisites, and associated with University Center and other colleges or universities.
• Actively participate as a department representative on various committees, meetings, and workshops.
• Work with local school district on advising early college, dual credit, tech prep students or potential prospective student.
• Responsible for other reasonable, related duties as assigned

Conocimientos

Communication

Deadline driven

Leadership

Educación

Bachelor's degree

Descripción del empleo

Manager, Advising

Location

LSC-CyFair

Full/Part Time

Full-Time

Regular/Temporary

Regular

Commitment to Mission

At Lone Star College System, every employee contributes to our mission of providing transformational educational opportunities that help individuals get from where they are to where they want to be. Guided by our vision to lead higher education through high-quality, affordable, and innovative learning opportunities, employees are expected to exemplify professionalism, integrity, accountability, and collaboration.

Through our One LSC Philosophy , we deliver excellent and uniform customer service, providing consistent information, and uniformly helping every student regardless of physical location, modality, college, campus, center, or medium.

This commitment supports Lone Star College's strategic goals:

1. Opportunity through financial resilience
2. Leading in academic excellence
3. Strength in culture and talent development
4. Connections through bridges of prosperity

Great Colleges to Work For

Lone Star College System is proud to be recognized as a Great Colleges to Work For institution by The Chronicle of Higher Education.

Campus Marketing Statement

Lone Star College-CyFair

With 100,000 students and counting, Lone Star College System provides transformational educational opportunities that help individuals get from where they are to where they want to be. The two-year institution is training tomorrow's workforce today, offering more than 200 degrees and certification programs that empower students to take the next step.

Lone Star College System has eight main campuses and more than 20 locations in the Houston area. Learn more at LoneStar.edu .

Located in suburban northwest Houston, in the heart of the Cy-Fair Community, Lone Star College-CyFair offers a full range of programs, including unique offerings in fire science technology, logistics management, and sonography. Since opening its award-winning campus in 2003, the college has experienced record growth, supporting an exciting learning environment that combines state-of-the-art technology with active, collaborative learning.

The address is 9191 Barker Cypress Road, Cypress, TX 77433. All applicants must reside in Texas.

Job Description

PURPOSE AND SCOPE:

The Manager of Advising oversees staff and/or specific program(s) involved in implementing specific activities or processes. Strategically plans, implements, and manages advising program initiatives as assigned by leadership. Functions include, but are not limited to, a case management advising model, VA Services, transfer services, International/ESOL Services, pre-enrollment sessions, advisor training programs, and assessments. The Manager oversees daily operations and provides guidance and solutions for issues that need to be addressed for advisors, front desk staff, other department employees and students.

ESSENTIAL JOB FUNCTIONS:

1. Supervise full-time and part-time Advising staff; Provides strategic direction, guidance, and professional development opportunities for continued success and growth
2. Ensure business process documentation is created, and conduct training sessions for staff as needed
3. Ensure daily operations run smoothly and align with defined goals and processes
4. Provide guidance and solutions for issues that require escalation
5. Continuously evaluate the effectiveness of programs through surveys and other assessments; Seek opportunities to improve services as needed
6. Prepare and submit monthly reports detailing Advising activities and their effectiveness and impact on student success; Identify ways to improve/enhance current programs
7. Develop and conduct assessments designed to gauge the effectiveness of Advising/case management initiatives
8. Advise students on proper courses selection for all credit degree programs, credit and non-credit certificates programs, TSI regulations, course requisites, and associated with University Center and other colleges or universities
9. Actively participate as a department representative on various committees, meetings, and workshops
10. Work with local school district on advising early college, dual credit, tech prep students or potential prospective student
11. Responsible for other reasonable, related duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to meet specific deadlines on a daily basis
• Ability to respond to emergency calls as needed
• Excellent written and communication skills
• Excellent interpersonal and facilitation skills
• Ability to work in a diverse college setting
• Above average skills in computer and database applications

PHYSICAL ABILITIES:

The environment involves everyday risks or discomforts that require normal safety precautions typical of such places as classrooms, offices, meeting and training rooms, and libraries, College-owned vehicles. This requires use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals. The work area is adequately lighted, heated, and ventilated.

WORK SCHEDULE AND CONDITIONS:

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards

REQUIRED QUALIFICATIONS:

• Bachelor's degree and at least 3 years of experience, or an equivalent combination of education and experience
• Experience must include at least 3 years of experience in academic advising

Salary

Hiring salary range is $54,528 - $62,708.

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

1. Length of time (specific months and years) of employment
2. If the position was full time or part time
3. If the position was paid or unpaid
4. Level of degree completed including date earned.
5. Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify .

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.