Manager, Transfer Center

Lone Star College; Texas; On-site; USD 48,000 - 55,000; Full time

Job summary

Lone Star College is seeking a Manager, Transfer Center in Texas to lead the Transfer Center operations and staff, ensuring excellent student transfer services and adherence to LSCS policies.

You will collaborate with universities, design structured transfer pathways, and provide informed advising to guide students toward four-year degree attainment. A Bachelor's degree and relevant experience are required.

Qualifications

• Knowledge of college and university transfer policies.
• Strong written, verbal and interpersonal communication and organizational skills.
• Customer service orientation.
• Ability to work with a diverse group of people.

Responsibilities

• Plans and provides leadership for Transfer Center; responsible for the day-to-day operation of the Transfer Center and staff.
• Hires, trains, supervises and evaluates staff as needed.
• Serves as liaison between colleges and universities and LSCS enrollment services.
• Collaborates with major transfer senior colleges and universities as suggested through the findings of FoE.
• Coordinates and oversees institutional transfer access programs that offer students a structured, guaranteed pathway for attaining a four-year baccalaureate degree.
• Provides expertise in the creation of transfer access and degree completion initiatives/programs and improvements to the overall transfer experience for students.
• Provides academic advising to ensure transfer students have current information related to transfer admission, advising, registration, degree plans, financial aid, and other pertinent information about senior institutions.
• Collaborates with the System office in articulation agreements with all LSCS college partner institutions and works within this framework to develop procedures that remove barriers, ensuring successful and seamless transfers.
• Works closely with partner colleges and universities to create and maintain critical transfer documents such as the College and University’s Transfer Guides.
• Maintains, manages, and reports on student transfer data.
• Collaborates with Student Development and Instructional Affairs offices to ensure that all transfer plans and policies are implemented across all departments of the College.
• Responsible for other reasonable, related duties as assigned.

Skills

Transfer policies knowledge

Written and verbal communication

Customer service orientation

Diversity and teamwork

Education

Bachelor's degree

3+ years in advising or student services

Master's degree (preferred)

Job description

Commitment to Mission

At Lone Star College System, every employee contributes to our mission of providing transformational educational opportunities that help individuals get from where they are to where they want to be. Guided by our vision to lead higher education through high-quality, affordable, and innovative learning opportunities, employees are expected to exemplify professionalism, integrity, accountability, and collaboration.

Through our One LSC Philosophy, we deliver excellent and uniform customer service, providing consistent information, and uniformly helping every student regardless of physical location, modality, college, campus, center, or medium.

This commitment supports Lone Star College System's strategic goals:

1. Opportunity through financial resilience
2. Leading in academic excellence
3. Strength in culture and talent development
4. Connections through bridges of prosperity

Great Colleges to Work For

Lone Star College System is proud to be recognized as a Great Colleges to Work For institution by The Chronicle of Higher Education. This recognition reflects our commitment to creating an organizational culture where employees are valued, supported, and empowered.

Campus Marketing Statement

Lone Star College-North Harris

With 100,000 students and counting, Lone Star College System provides transformational educational opportunities that help individuals get from where they are to where they want to be. The two-year institution is training tomorrow's workforce today, offering more than 200 degrees and certification programs that empower students to take the next step.

Lone Star College System has eight main campuses and more than 20 locations in the Houston area. Learn more at LoneStar.edu .

Lone Star College-North Harris, nestled on 200 acres of piney woods, is the original college in the Lone Star College System family. Serving the community for more than 50 years, LSC-North Harris offers more than 60 programs of study, including university-transfer and numerous education courses and programs. LSC-North Harris is keenly focused on leading-edge technology in emerging technical job fields.

The address is 2700 W.W. Thorne Drive, Houston, TX 77073. All applicants must reside in Texas.

Job Description

PURPOSE AND SCOPE:

The Manager, Transfer Center coordinates and facilitates better processes and procedures for student transfer success. Provides leadership and supervision to ensure excellent student service and implements policies and procedures that align with Lone Star College's mission. Establishes Lone Star College's reputation as the most transfer-friendly community college connection in the state. Responsible for the coordination of the LSC Foundation of Excellence guidelines for the founding of the Transfer Center.

ESSENTIAL JOB FUNCTIONS:

1. Plans and provides leadership for Transfer Center; responsible for the day-to-day operation of the Transfer Center and staff.
2. Hires, trains, supervises and evaluates staff as needed.
3. Serves as liaison between colleges and universities and LSCS enrollment services.
4. Collaborates with major transfer senior colleges and universities as suggested through the findings of FoE.
5. Coordinates and oversees institutional transfer access programs that offer students a structured, guaranteed pathway for attaining a four-year baccalaureate degree.
6. Provides expertise in the creation of transfer access and degree completion initiatives/programs and improvements to the overall transfer experience for students.
7. Provides academic advising to ensure transfer students have current information related to transfer admission, advising, registration, degree plans, financial aid, and other pertinent information about senior institutions.
8. Collaborates with the System office in articulation agreements with all LSCS college partner institutions and works within this framework to develop procedures that remove barriers, ensuring successful and seamless transfers.
9. Works closely with partner colleges and universities to create and maintain critical transfer documents such as the College and University's Transfer Guides.
10. Maintains, manages, and reports on student transfer data.
11. Collaborates with Student Development and Instructional Affairs offices to ensure that all transfer plans and policies are implemented across all departments of the College.
12. Responsible for other reasonable, related duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of college and university transfer policies
• Strong written, verbal and interpersonal communication and organizational skills
• Customer service orientation
• Ability to work with a diverse group of people

PHYSICAL ABILITIES:

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK ENVIRONMENT:

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards

REQUIRED QUALIFICATIONS:

• Bachelor's degree and at least 3 years of experience, or an equivalent combination of education and experience
• Experience must include at least 3 years in advising or related student service oriented field

PREFERRED QUALIFICATIONS:

• Master's degree
• At least 3 years of related work experience in academic advising, program coordination, student services, or student affairs
• Experience in student services
• Experience working and communicating with a diverse student population

Salary

Hiring salary range is $48,152-$55,375

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

1. Length of time (specific months and years) of employment
2. If the position was full time or part time
3. If the position was paid or unpaid
4. Level of degree completed including date earned.
5. Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

EEO and E-Verify Statement

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.