Manager, Advanced Practice Providers - Primary Care

University Hospitals Pain Management; Cleveland (OH); On-site; USD 110,000 - 150,000; Full time

Job summary

University Hospitals Pain Management seeks an Advanced Practice Manager to lead the development, implementation, and management of advanced practice clinical services. You will support APPs, including NPs and PAs, to ensure high-quality patient care and regulatory compliance.

In this role you will provide strategic leadership for recruitment, credentialing, performance evaluation, and professional development; oversee staffing, workflows, and clinical assignments; and collaborate with physicians

Qualifications

Responsibilities

• Maintain minimum clinical practice requirement in the APP role to maintain licensure.
• Provide strategic leadership and direction for APPs, including recruitment, onboarding, credentialing, and development.
• Oversee staffing schedules, workload distribution, and clinical assignments.
• Coordinate continuing education and competency development for APP staff.
• Collaborate with physicians and department leaders to develop protocols and ensure regulatory compliance.
• Monitor clinical quality and outcomes for APP services.
• Assist with budgeting, resource allocation, and financial planning for APP services.
• Ensure PHI privacy and compliance with UH policies.

Job description

A Brief Overview

The Advanced Practice Manager oversees the development, implementation, and management of advanced practice clinical services within University Hospitals. This role supports advanced practice providers (APPs) such as nurse practitioners, physician assistants, clinical nurse specialists, and other advanced practice providers to ensure high-quality patient care, regulatory compliance, and operational efficiency.

What You Will Do

• Clinical Expectations: Maintain minimum clinical practice requirement in the APP role in order to maintain licensure and clinical expertise.
• Leadership and Management: Builds and retains a talented and inspired workforce by attracting, developing, engaging and empowering individuals who are motivated to fulfill their potential and the UH vision. Provide strategic leadership and direction for advanced practice providers (APPs) including recruitment, onboarding, credentialing, performance evaluation, and professional development. Provides oversight in staffing schedules, workload distribution, and clinical assignments to optimize patient care delivery. Takes responsibility for self-development and supports a learning environment.
• Clinical Operations: Collaborates with physicians, department leaders, executive teams and administration to develop and execute protocols, policies and procedures to meet the needs of the organization. Role may require duties including administrator on call. Ensure compliance with healthcare regulations, licensure requirements, and organizational standards. Oversee clinical quality improvement initiatives and monitor clinical outcomes for advanced practice services.
• Professional Development and Education: Coordinates continuing education, training, and competency development for advanced practice staff. Collaborates with System APP educator for initial and ongoing education throughout the first year of practice. Serves as a resource and mentor for APPs and interdisciplinary teams.
• Collaboration & Communication: Facilitate communication between APPs and other healthcare providers to ensure integrated patient care. Represents the advanced practice team in meetings, committees, and organizational planning. Collaborates with multidisciplinary teams members to support research and evidence-based practice.
• Financial & Administrative Management: Assist with budgeting, resource allocation, and financial planning for advanced practice services. Monitor billing, coding and reimbursement processes related to APP services. Strategically plans and executes program growth, development and organizational change.

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.