Manager, Accounts Receivable

Ventra Health; United States; On-site; USD 99,000 - 118,000; Full time

Job summary

An established industry player is seeking a dedicated Manager for Accounts Receivable to lead a dynamic team. This role is pivotal in overseeing the AR department, ensuring effective communication with insurance companies, and implementing innovative solutions for revenue cycle management. The ideal candidate will have a strong background in accounts receivable processes and management, with a focus on enhancing team performance and client satisfaction. Join a forward-thinking organization committed to providing exceptional care through transparent and data-driven solutions, and help drive success in a collaborative environment.

Qualifications

• 4-5 years of accounts receivable experience and 2 years of management experience preferred.
• Proficient in billing software and strong knowledge of AR processes.

Responsibilities

• Oversee AR department and manage communication with insurance companies.
• Conduct regular training and meetings with the AR team.

Skills

Accounts Receivable Processes

Leadership Skills

Financial Reporting

Healthcare Analytics

Time Management

Communication Skills

Problem-Solving

Education

High School Diploma or GED

Bachelor’s Degree in Accounting, Finance, Business Administration

AAHAM and/or HFMA Certification

Tools

Billing Software

Microsoft Excel

Microsoft Word

Database Software

Job description

Join to apply for the Manager, Accounts Receivable role at Ventra Health

Join to apply for the Manager, Accounts Receivable role at Ventra Health

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.

Job Summary

• The Manager, Accounts Receivable is primarily responsible for overseeing and supporting the AR department that manages accounts and communicates with insurance companies. This individual will work closely with the Director/VP of Revenue Cycle Management in overseeing operational processes, personnel, and administrative functions to provide superior AR management services. This position ensures client satisfaction by executing the strategic business plan while leading the team
  
  

Essential Functions And Tasks

• In partnership with Human Resources, ensures appropriate staffing levels and balance of workload for the AR Team, coaches and counsels employees, and delivers disciplinary action/PIP for the AR team
• Responsible for consistent and ongoing training of the AR team. Conducts regular meetings with the team and provides suggestions for improvement and decision support
• Plans, monitors, appraises and reviews staff job contributions. Implements cross-functional training and succession planning as allowable
• Performs routine audits and holds monthly/quarterly one-on-one reviews with team members
• Holds monthly meetings (or as warranted) meetings with all levels of management to review revenue cycle data and address concerns
• Troubleshoots enhance and standardizes innovative solutions and workflow processes through the revenue cycle to assist in achieving consistency and success. Manages, analyzes, and makes recommendations on process effectiveness
• Drives standardization of AR processes through proper documentation, distribution, and communication
• Reports major issues and potential threats/opportunities to Ventra Health leadership
• Serves as a resource of knowledge and guidance
• Monitors timeliness and effectiveness of department activities
• Protects and safeguards company and patient information and reports suspicious activity to management
• Ensures timely month-end close for all assigned clients
• Partners with shared services to ensure proper management of client processes to include timely processing charge/payment/adjustment batches
• Supports implementation of follow-up processes with offshore resources
• Timely communicates AR performance and payer issues/trends to Director/VP of Revenue Cycle Management
• Supports a positive workplace culture to attract and retain revenue cycle talent
• Performs special projects and other duties as assigned
  
  

Education And Experience Requirements

• High School Diploma or GED required, Bachelor’s Degree in Accounting, Finance, Business Administration, or related field, or equivalent training and/or experience
• At least four to five (4 -5) years of accounts receivable experience and two (2) years of management/supervisory experience are preferred. Physician billing, hospital billing, or vendor management experience in revenue cycle functions is preferred
• AAHAM and/or HFMA certification preferred
• Experience with offshore engagement and collaboration desired
  
  

Knowledge, Skills, And Abilities

• Knowledge of accounts receivable processes, procedures, and best practices
• Demonstrated ability to identify trends and provide resolution to front-end issues
• Proven strong leadership/management skills to manage, motivate, and set expectations with team members
• Strong presentation development and delivery skills, including financial reporting and healthcare analytics, and response to questions from groups of executives and managers
• Strong financial reporting and healthcare data analysis skills
• Strong management level oral, written, and interpersonal communication skills.
• Strong time management and organizational skills
• Strong knowledge of Outlook, Word, Excel, database, and presentation software skills
• Ability to train and coach employees
• Ability to read, understand and apply state/federal laws, regulations, and policies
• Ability to communicate with diverse personalities in a tactful, mature, and professional manner
• Ability to remain flexible and work within a collaborative and fast-paced environment
• Proficient use of a computer, telephone, internet, copier, fax, and scanner
• Become proficient in billing software in a timely manner and maintain proficiency
• Basic touch 10 key skills
• Strong Math skills
• Understand and comply with company policies and procedures
  
  

Ventra Health

Equal Employment Opportunity (Applicable only in the US)

Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions.

Recruitment Agencies

Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.

Solicitation of Payment

Ventra Health does not solicit payment from our applicants and candidates for consideration or placement.

Attention Candidates

Please be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global Services. These scammers may attempt to conduct fake interviews, solicit personal information, and, in some cases, have sent fraudulent offer letters.

To protect yourself, verify any communication you receive by contacting us directly through our official channels. If you have any doubts, please contact us at [e-mail] to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on https://ventrahealth.com/careers/.

Statement of Accessibility

Ventra Health is committed to making our digital experiences accessible to all users, regardless of ability or assistive technology preferences. We continually work to enhance the user experience through ongoing improvements and adherence to accessibility standards. Please review at https://ventrahealth.com/statement-of-accessibility/.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Hospitals and Health Care

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