Manager

Chick-fil-A; West Allis (WI); On-site; USD 50,000 - 70,000; Full time

Job summary

An independent restaurant is seeking an experienced Store Manager to oversee daily operations, staff management, and customer satisfaction in Wisconsin. The ideal candidate should possess strong organizational and communication skills, alongside the ability to motivate staff and maximize store profitability. Responsibilities include supervising store activities, handling customer queries, and ensuring compliance with safety regulations. This role offers an opportunity to thrive in a people-driven environment with a focus on teamwork and leadership development.

Qualifications

• Commercial awareness is essential for understanding market trends.
• Confidence in decision-making and leadership is crucial.
• Resourcefulness to solve issues as they arise is important.
• Strong organizational skills to manage tasks effectively is required.
• Teamworking skills to collaborate with staff and management are necessary.
• Excellent verbal communication skills to interact with staff and customers are vital.

Responsibilities

• Responsible for everyday supervision of store outlets.
• Manage resources, including stock and staff.
• Ensure high quality customer service and satisfaction.
• Recruit, train, and supervise staff effectively.
• Oversee financial and statistical record maintenance.

Skills

Commercial awareness

Confidence

Resourcefulness

Organizational skills

Teamworking skills

Verbal communication skills

Numerical skills

Excellent IT skills

Enthusiasm

Executive skills

Problem-solving skills

Showing initiative

Setting a good example

Job description

Main Responsibilities of a Store Manager

• Responsible for every aspect of everyday supervision of store outlets
• Responsible for resources management
• Takes care of stock, staff, and sales management

Store Manager Job Description

We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail.

Our store manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of a store manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great shopping experience.

More importantly, a perfect store manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.

Responsibilities of a Store Manager

• Recruiting and appraising staff
• Training and supervising staff
• Managing budgets
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing stock and pricing control
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Ensuring compliance with safety and health regulations
• Liaising with management
• Providing opportunities for staff advancements

Store Manager Job Requirements

• Commercial awareness
• Confidence
• Resourcefulness
• Organizational skills
• Teamworking skills
• Verbal communication skills
• Numerical skills
• Excellent IT skills
• Enthusiasm
• Executive skills
• Problem-solving skills
• Showing initiative
• Setting a good example

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.