Manager

Chick-fil-A; Frisco (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance for full-time employees

Flexible scheduling

Scholarship opportunities

Discounted meals during shifts

Job summary

Chick-fil-A in Frisco, Texas is seeking a full-time Manager who embodies our core values and has a passion for serving others. The role focuses on overseeing daily operations and developing team members in a positive work environment. Responsibilities include training new hires, managing shifts, and providing top-notch customer service. Candidates should possess strong people skills and a commitment to excellence. This position offers benefits including health insurance, competitive pay, and growth opportunities.

Qualifications

• Strong commitment to superior customer service.
• Ability to manage team member behavioral and performance issues.
• Prior experience as shift lead or in a similar role is preferred.

Responsibilities

• Assist in training of new hires and lead shifts.
• Participate in day-to-day activities in a high-volume restaurant.
• Ensure excellent customer service by responding to guests' needs.

Skills

People skills

Communication skills

Customer service

Team management

Fast-paced environment adaptability

Job description

A Manager is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Managers are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of operational excellence and our recipe for service. A Manager’s two main areas of focus are completing tasks so that the restaurant runs effectively and coaching/developing team members. Managers lead by example and set the tone that others will follow.

Position Type & Schedule

• Full-time
• Open availability (shifts would be a mixture of hours ranging between 6am-2pm, 11am-8pm, and 2pm-11pm)

Our Benefits Include

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Health insurance for full-time employees
• Learning first‑hand from an experienced operator and restaurant leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay
• Discounted meals during shifts

Manager Responsibilities

• Participating operationally in day‑to‑day activities in our high‑volume, fast‑paced restaurant
• Offer immediate and respectful response to guests' needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements

• Smile
• Create and maintain eye contact
• Speak enthusiastically
• Make emotional connections with guests
• Reliable transportation
• Ability to work in a fast‑paced environment
• Strong people skills with a desire to serve team members
• Strong commitment to superior customer service
• Ability to manage team member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, or restaurant assistant manager is preferred but not required

Application Process

After you apply, you will receive an email and text from us. Please complete our follow‑up questions ASAP. Once that is completed, we'll be in touch about a potential phone interview. We’re looking forward to talking to you soon!

Most Chick‑fil‑A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Working at a Chick‑fil‑A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people‑focused environment. Most Chick‑fil‑A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.