Manager

Jack's Family Restaurants, LP; Chattanooga (TN); On-site; USD 42,000 - 65,000; Full time

Job summary

Jack’s Family Restaurants, LP in Chattanooga, TN is seeking a full-time on-site Manager to lead daily restaurant operations. The role includes supervising team members, managing shift schedules, and ensuring excellent guest service and food quality.

Responsibilities cover cash handling, inventory, safety compliance, coaching, and contributing to sales and profitability. Flexible hours may be required to meet operational needs.

Qualifications

• Leadership and team management experience with supervising staff.
• Customer service and communication in a fast-paced setting.
• Cash handling, inventory, scheduling, and food-safety compliance.
• Problem-solving and decision-making in service recovery.
• Basic computer and POS proficiency.
• Previous restaurant/retail management experience preferred.
• Flexible hours including evenings, weekends, holidays.
• HS diploma required; business/hospitality education a plus.

Responsibilities

• Lead daily restaurant operations and supervise team members.
• Manage shift schedules and ensure high-quality food and guest service.
• Oversee cash handling, inventory, and compliance with safety and cleanliness standards.
• Coach and develop staff, resolve guest concerns, support training initiatives.
• Collaborate with leadership to drive sales and profitability.

Skills

Leadership

Customer service

Operational management

Problem solving

Communication

Scheduling

Education

High school diploma

Tools

POS proficiency

Reporting tools

Job description

Role Description

The Manager role at Jack’s Family Restaurants, LP is a full-time, on-site position located in Chattanooga, TN. This role is responsible for leading daily restaurant operations, including supervising team members, managing shift schedules, and ensuring consistent, high-quality food and guest service. The Manager oversees cash handling, inventory, and compliance with company standards for cleanliness, safety, and food handling. Day-to-day responsibilities include coaching and developing team members, resolving guest concerns, supporting training initiatives, and contributing to sales and profitability goals. The Manager also collaborates with leadership to maintain a positive work environment that reflects Jack’s core values and supports long-term growth.

Qualifications

• Leadership and team management skills, including experience supervising staff, delegating tasks, and providing constructive feedback.
• Customer service and communication skills, with the ability to interact professionally with guests and team members in a fast-paced environment.
• Operational and organizational skills related to cash handling, inventory management, scheduling, and adherence to safety and food quality standards.
• Problem-solving and decision-making skills, with the ability to address service issues, resolve conflicts, and support company policies.
• Basic computer and point-of-sale (POS) proficiency, including comfort with reporting tools and standard office software.
• Previous restaurant or retail management experience is preferred; experience in quick-service or fast-casual dining is a plus.
• Ability to work flexible hours, including evenings, weekends, and holidays, as needed for operational demands.
• High school diploma or equivalent required; additional education in business, hospitality, or a related field is a plus.