Management Trainee

CubePeaks Technology; Tohatchi (NM); On-site; USD 48,000 - 76,000; Full time

Job summary

CubePeaks Technology is seeking an IT Support Specialist to ensure smooth technology operations and provide hands-on technical assistance to customers. You will troubleshoot hardware/software issues and maintain client IT infrastructure, requiring strong technical knowledge and customer service skills.

The role focuses on configuring Office 365, SharePoint administration, server and network management, and end-user support across desktops, printers, and conferencing devices in a dynamic

Qualifications

• Provide technical assistance and support to customers.
• Troubleshoot hardware and software issues across client IT infrastructure.

Responsibilities

• Configure Microsoft Office 365 setups and administration.
• Administer SharePoint and design configurations.
• Manage servers, backups, and storage systems.
• Configure and maintain firewalls and network switches.
• Support Windows client OS on desktops, laptops, and printers.
• Configure IP PBX systems and manage video conferencing devices.
• Administer wireless routers and related software.
• Provide end-user support across devices and peripherals.

Skills

Office 365

SharePoint Admin

Windows OS

Networking

Job description

Job Description

As an IT Support Specialist, Candidate will play a critical role in ensuring our organization's technology runs smoothly and efficiently. He shall be responsible for providing technical assistance and support to our customers, troubleshooting hardware and software issues, and maintaining client IT infrastructure. This is a hands-on position that requires excellent technical knowledge, exceptional customer service skills, and the ability to adapt to evolving technologies.

Job Responsibilities

• Microsoft Office 365 Setup & Configuration
• Advanced knowledge of Microsoft Office 365 (Management & Administration)
• Advanced knowledge on SharePoint Administration & Designing
• Advance Knowledge of Servers, backup & Storage
• Advanced knowledge on Firewalls & Network Switches
• Advanced knowledge of Windows Client's OS / PCs ? Laptops
• IP PABX Configuration & Management
• Video Conferencing Devices Management
• Wireless & Routers Microsoft Office & other Software
• User Support Experience
• Server Administrator, Backup Management
• Advance Knowledge of User Support, Desktop, Laptops, Printer, PABX Systems, Wireless Routers