FinOps Technical Consultant

CubePeaks Technology; Indiana (PA); On-site; USD 42,000 - 66,000; Full time

Job summary

CubePeaks Technology in the United States is seeking an IT Support Specialist responsible for maintaining clients' IT infrastructure, troubleshooting hardware and software, and delivering excellent technical support to customers.

The role covers Office 365 setup, SharePoint administration, server backup, network devices, and user support across desktops, laptops, printers, and VoIP/PBX systems; you should adapt to evolving technologies and provide reliable solutions.

Qualifications

• Strong technical knowledge and hands-on IT support experience.
• Experience with Microsoft 365 setup, administration, and SharePoint design/management.
• Ability to troubleshoot hardware and software issues across desktops, laptops, and printers.

Responsibilities

• Microsoft Office 365 Setup & Configuration
• Advanced knowledge of Microsoft Office 365 (Management & Administration)
• Advanced knowledge on SharePoint Administration & Designing
• Advance Knowledge of Servers, backup & Storage
• Advanced knowledge on Firewalls & Network Switches
• Advanced knowledge of Windows Client's OS / PCs & Laptops
• IP PABX Configuration & Management
• Video Conferencing Devices Management
• Wireless & Routers Microsoft Office & other Software
• User Support Experience
• Server Administrator, Backup Management
• Advance Knowledge of User Support, Desktop, Laptops, Printer, PABX Systems, Wireless Routers

Skills

Customer service

Troubleshooting

Technical knowledge

Adaptability

Tools

Microsoft Office 365

SharePoint

Servers

Firewalls

Network switches

Windows OS

PABX systems

Video conferencing

Job description

Job Description
As an IT Support Specialist, Candidate will play a critical role in ensuring our organization's technology runs smoothly and efficiently. He shall be responsible for providing technical assistance and support to our customers, troubleshooting hardware and software issues, and maintaining client IT infrastructure. This is a hands-on position that requires excellent technical knowledge, exceptional customer service skills, and the ability to adapt to evolving technologies.

Job Description
As an IT Support Specialist, Candidate will play a critical role in ensuring our organization's technology runs smoothly and efficiently. He shall be responsible for providing technical assistance and support to our customers, troubleshooting hardware and software issues, and maintaining client IT infrastructure. This is a hands-on position that requires excellent technical knowledge, exceptional customer service skills, and the ability to adapt to evolving technologies.
Job Responsibilities

• Microsoft Office 365 Setup & Configuration
• Advanced knowledge of Microsoft Office 365 (Management & Administration)
• Advanced knowledge on SharePoint Administration & Designing
• Advance Knowledge of Servers, backup & Storage
• Advanced knowledge on Firewalls & Network Switches
• Advanced knowledge of Windows Client's OS / PCs ? Laptops
• IP PABX Configuration & Management
• Video Conferencing Devices Management
• Wireless & Routers Microsoft Office & other Software
• User Support Experience
• Server Administrator, Backup Management
• Advance Knowledge of User Support, Desktop, Laptops, Printer, PABX Systems, Wireless Routers