IT Administrator

R.A.S. Logistics Inc.; Elkhart, Northern (IN, KY); Hybrid; USD 42,000 - 66,000; Full time

Job summary

R.A.S. Logistics Inc. in Indiana seeks an IT Support professional to assist internal users and minimize operational disruption.

You will resolve software and hardware issues and contribute to department goals. The role requires Windows 10/11 expertise, basic networking familiarity, and strong communication and time management skills to juggle multiple tasks and projects. A bachelor’s degree or equivalent experience is preferred; background and drug screening may be required.

Qualifications

• Bachelor’s degree in computer science or related field or equivalent work experience.
• Must possess a high school diploma or GED.
• Advanced knowledge with Windows 10 and 11.
• Experience with networking preferred.
• Work & learn independently.
• Excellent verbal and written communication skills.
• Excellent project management skills and strong ability to prioritize.
• Multi-tasking abilities and thorough follow-up required.
• Strong organizational and time management skills required.
• Must be able to pass a background screen, and a drug screen.

Responsibilities

• Provides IT support to end users by investigating and resolving software and hardware problems.
• Advanced technical issues involving Microsoft’s full suite business applications and operating systems.
• Analyze and resolve network performance issues.
• Contributes and maintains accurate documentation to provide consistent solutions.
• Assists with projects, tasks, and planning.
• Other duties as assigned.

Skills

Windows 10/11 proficiency

Networking

Communication skills

Project management

Time management

Background check clearance

Drug screen readiness

Education

Bachelor’s degree in computer science or related field

GED

Job description

Description

Position Summary

Responsible for providing IT related support to internal customers to minimize operational disruption. Contributes to and supports the goals of the department and the organization.

Essential Functions

• Provides various technical support to end users by investigating and resolving software and hardware problems.
• Advanced technical issues involving Microsoft’s full suite business applications and operating systems.
• Analyze and resolve network performance issues.
• Contributes and maintains accurate documentation to provide consistent solutions.
• Assists with projects, tasks, and planning.
• Other duties as assigned.

Supervisory Responsibilities

• Does not directly supervise any employees

Competencies, Skills, and Education Requirements

• Bachelor’s degree in computer science or related work experience
• Must possess a high school diploma or general education degree (GED)
• Advanced knowledge with Windows 10 and 11
• Experience with networking preferred
• Work & learn independently
• Excellent verbal and written communication skills
• Excellent project management skills and strong ability to prioritize
• Multi-tasking abilities and thorough follow-up required
• Strong organizational and time management skills required
• Must be able to pass a background screen, and a drug screen

Travel Requirements

• Some travel may be required