Management Support Specialist

Smithsonian Institution; Washington (District of Columbia); On-site; USD 36,000 - 48,000; Full time

Job summary

The Smithsonian Institution seeks an Office Support Specialist to join the Facilities Management service area in Washington, DC. The role emphasizes providing frontline visitor and phone support, handling inquiries, scheduling meetings, and maintaining orderly office records.

Qualified applicants will have at least one year of specialized experience equivalent to GS-05, including grammar and formatting review, and the ability to type memos and forms.

Qualifications

• One year of specialized experience equivalent to GS-05 in the Federal Service is required.
• Specialized experience includes receiving, screening, and referring visitors/phone calls; responding to inquiries; coordinating meetings; reviewing grammar, spelling, punctuation, and format; establishing and maintaining office files; typing memos and forms.

Responsibilities

• Will support front-line visitor and phone inquiries.
• Assist with meeting scheduling and coordination.
• Maintain and organize office files and records.
• Type a variety of documents including memos and forms.

Skills

Visitor support

Inquiries handling

Meeting coordination

Document review

Record keeping

Typing memos

Job description

The Smithsonian Institution is the world\'s largest museum, education, and research complex, with 21 museums and the National Zoo. This position is located in one of the SI facilities serviced by the Office of Facilities Management (FM). The Office of Facilities Management is responsible for all Smithsonian facilities, many of which are designated as historic and all of which are visited by millions of people each year.

You qualify for this position if you have one year of specialized experience equivalent to at least the GS-05 level in the Federal Service. For this position, specialized experience is defined as

• receiving, screening, referring visitors/phone calls


• responding to inquiries both verbally and in writing


• coordinating meetings


• reviewing correspondence for grammar, spelling, punctuation, format


• establishing and maintaining office files and records


• typing a variety of products such as memos and forms.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.

Time-in-Grade Requirements: Under competitive merit promotion procedures, anyindividual who is currently holding, or who has held within the previous 52 weeks, a GeneralSchedule position under a non-temporary appointment in the competitive or excepted service,must meet \"time-in-grade\" requirements (have served 52 weeks at the next lower grade of thegrade for which you are applying).