Management and Program Analyst

U.S. Department of Veterans Affairs; Lexington (KY); On-site; USD 90,000 - 120,000; Full time

Job summary

U.S. Department of Veterans Affairs in Lexington, KY is seeking a senior management analyst to lead strategic planning, resource allocation, performance improvement, and daily operations oversight for PMRS.

You will apply qualitative and quantitative methods to evaluate program effectiveness and guide complex administrative decisions. Responsibilities include designing studies, modeling long-term needs (3–5 years), and advising leadership.

Qualifications

• At least 1 year of specialized experience at GS-11 level or equivalent.
• Experience designing and conducting studies to assess clinical systems.
• Ability to use qualitative and quantitative techniques to measure program effectiveness.
• Ability to analyze the impact of legislation, directives, or standards and manage resources.
• Ability to develop internal policies and resolve complex administrative problems.

Responsibilities

• Serves as the senior management analyst responsible for evaluating PMRS program effectiveness.
• Applies advanced management and organizational principles to analyze the administrative health of the service.
• Supports regional rehabilitation programs within the current organizational structure.
• Designs and conducts complex management studies to resolve problems in health care delivery.
• Analyzes issues of effectiveness, efficiency, and productivity to develop recommendations for restructuring.
• Uses advanced qualitative and quantitative techniques to interpret data from organizational sources.
• Forecasts long-term workload trends (3-5 years) to anticipate program requirements.
• Evaluates the impact of new legislation or standards on PMRS operations.
• Develops administrative criteria and internal policies to ensure compliance and optimize performance.
• Develops and implements standardized performance metrics for timely administrative support.
• Manages PMRS resources including financial, personnel, and equipment.
• Develops long-range plans and presents them to leadership.
• Approves expenditures for non-recurring items aligned with budgets.
• Reviews proposed legislation/regulations and makes recommendations.
• Represents PMRS at high-level meetings and advises executive leadership.
• Performs supervisory and team leadership with performance plans and feedback.
• Identifies professional development needs and facilitates growth opportunities.
• Performs other related duties as assigned.
• Work Schedule: Monday - Friday - 8:00am - 4:30pm
• Telework: May be authorized for Ad-hoc telework; relocation may be discussed.

Skills

Strategic planning

Resource management

Program evaluation

Qualitative analysis

Quantitative analysis

Leadership

Change management

Job description

Summary

Employee will be assigned to Physical Medicine and Rehabilitation Service (PMRS) - VA Healthcare System - Lexington - KY. This position will provide leadership in strategic administrative planning - resource allocation - performance improvement - and oversight of daily operations. This position requires a mastery of qualitative and quantitative methods for assessing program effectiveness and complex management systems.

Qualifications

Specialized Experience: Applicants must also have at least one (1) year of specialized experience that equipped them with the particular knowledge - skills - and abilities to perform successfully the duties of this position. To be creditable - this experience must have been equivalent to at least the GS-11 level in the Federal service. Specialized experience includes: designing and conducting studies - analyzing findings - and making recommendations regarding the efficiency of clinical systems; utilizing qualitative and quantitative analytical techniques to measure the effectiveness of programs; analyzing the impact of new legislation - directives - or standards; managing resources; developing internal policies; and resolving complex administrative problems. Physical Requirements: Work is primarily sedentary - although some slight physical effort may be required such as standing - walking - bending - or carrying light items. For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Your experience must be fully documented on your resume and must include job title - duties - month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE - PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Duties

• ***THIS IS NOT A VIRTUAL POSITION - YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Duties include but may not be limited to the following: Serves as the senior management analyst responsible for the comprehensive evaluation of PMRS program effectiveness
• Applies advanced management and organizational principles to analyze the administrative health of the service
• Supports regional rehabilitation programs within the current organizational structure
• Designs and conducts complex management studies to resolve substantive problems in health care delivery
• Analyzes interrelated issues of effectiveness - efficiency - and productivity to develop authoritative recommendations for organizational restructuring - workflow re-engineering - and resource reallocation
• Utilizes advanced qualitative and quantitative techniques to mine and interpret data from organizational sources
• Identifies long-term trends in workload - acuity - and costs to forecast future program requirements (3-5 years out)
• Evaluates the impact of new or proposed legislation - directives - and accreditation standards on PMRS operations
• Develops new administrative criteria and internal policies to ensure compliance and optimize program performance where national guidelines are vague or require extensive adaptation
• Develops and implements standardized performance metrics to measure the quality and timeliness of administrative support services - ensuring alignment with the medical center's strategic goals
• Manages and oversees all PMRS resources - including financial - personnel - and equipment
• Develops long-range program plans - goals - and objectives with significant impact on PMRS and potentially the larger organization and presents these plans to leadership
• Approves expenditures for all non-recurring items - ensuring they align with budget priorities
• Reviews proposed legislation or regulations that would significantly change the administrative processes and procedures of service programs and clinics and makes recommendations
• Makes recommendations on how to implement broad regulatory guidelines and develops administrative norms and procedures for the allocation and distribution of resources across the service
• Represents PMRS at high-level meetings and committees - making decisions on behalf of the service and serving as a key advisor to executive leadership
• Performs supervisory and team leadership functions as part of operational responsibilities to include: develops performance plans and standards - providing regular feedback
• and identifies professional development and training needs and facilitates opportunities for growth
• Performs other related duties as assigned
• Work Schedule: Monday - Friday - 8:00am - 4:30pm
• Recruitment & Relocation Incentives: Not authorized Telework: This position may be authorized for Ad-hoc telework
• Telework eligibility will be discussed during the interview process
• NOTE: The facility prefers those with experience in management roles such as supervisory - managerial - or executive positions involving coordination or oversight of programs - people or teams.