Management Aide Housing Authority (Local Government) - Bucks County Housing Authority

Commonwealth of Pennsylvania; Bensalem Township (Bucks County); On-site; USD 38,000 - 46,000; Full time

Job summary

The Bucks County Housing Authority is seeking a Management Aide to support Section 8 programs and ensure safe, sanitary housing for very low-income families and individuals in Bucks County. You will handle renewals, verifications, data entry, and ongoing tenant communications to keep the program organized and compliant.

You will coordinate with landlords, inspectors, and applicants, prepare necessary documents, and maintain orderly files.

Qualifications

• 1 year of experience in management of multi-family housing developments or properties owned or administered by public housing agencies
• 1 year of comparable business, industrial, or professional employment
• Any equivalent combination of experience and training.

Responsibilities

• Interview all Section 8 participants for recertification of their current income and household information
• Complete all third party verification for recertifications, interims, and any other relevant updates
• Enter all information into computer systems for rental calculations and payment processing
• Manage heavy telephone contact with tenants about moves, evictions, income, household changes, and other matters affecting Section 8 participation
• Prepare and send letters to tenants and landlords; process tenant transfer paperwork including vouchers, packets, and portability documents; and keep files organized
• Work with inspectors regarding move-in and move-out inspections; talk to landlords about rent breakdowns, move-ins, recertifications, and related matters

Job description

Do you want to be part of a team that provides safe, sanitary, and decent affordable and attainable housing? Join the Bucks County Housing Authority as a Management Aide. You will communicate directly with Section 8 participants, landlords, and inspectors over the phone, in person, and through letters to keep the affordable housing process organized and running smoothly. Your work will help residents stay safely housed and informed.

This position handles technical work needed to help very low-income families, senior citizens, and persons with disabilities afford decent, safe, and sanitary housing in the private market. It focuses on gathering accurate information, managing and preparing essential documents, and coordinating critical communications. As a Management Aide, you will perform the following duties:

• Participant Renewals: Interview all Section 8 participants for recertification of their current income and household information
• Verification Tasks: Complete all third party verification for recertifications, interims, and any other relevant updates
• Data Entry: Enter all information into computer systems for rental calculations and payment processing
• Telephone Communication: Manage heavy telephone contact with tenants about moves, evictions, income, household changes, and other matters affecting Section 8 participation
• Paperwork Management: Prepare and send letters to tenants and landlords; process tenant transfer paperwork including vouchers, packets, and portability documents; and keep files organized
• Moving Coordination: Work with inspectors regarding move-in and move-out inspections; talk to landlords about rent breakdowns, move-ins, recertifications, and related matters

Work Schedule and Additional Information:

• Full-time employment, 35 hours per week
• Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• Telework:You will not have the option to telework in this position.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One (1) year of experience in performing tasks associated with the management of multi-family housing developments, or properties owned or administered by public housing agencies; or
• One (1) year of comparable business, industrial, or professional employment; or
• Any equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• Hiring preference for this vacancy may be given to candidates who live within Bucks County. If no eligible candidates who live within Bucks County apply for this position, candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.