Managed File Transfer Specialist

TECHNOLOGY PARTNERS INC; St. Louis (MO); On-site; USD 30,000 - 44,000; Full time

Job summary

Technology Partners is seeking a talented Managed File Transfer (MFT) Specialist in the St. Louis area, with the Bridgeton office to be visited at least two days per week.

The role focuses on setting up and maintaining file transfer connections for internal and external stakeholders, ensuring secure data flows. You will monitor, troubleshoot, and resolve transmission issues, collaborating with EDI, Infrastructure, and Security teams, while documenting processes to optimize operations.

Qualifications

• 1–3 years IT experience with file transfer protocols.
• Experience with Managed File Transfer concepts and PGP.
• Basic TCP/IP networking and Windows Server knowledge.
• Bachelor’s degree in CS/IT or related field.

Responsibilities

• Set up and maintain MFT connections for internal and external stakeholders.
• Monitor, troubleshoot, and resolve transmission issues.
• Collaborate with EDI, Infrastructure, and Security teams.
• Document processes and create operation reviews.
• Provide onboarding support for new customers and incident updates.
• On-call incident response participation.

Skills

MFT concepts

SFTP/FTPS/HTTPS/AS2

PGP encryption

TCP/IP networking

Windows Server

Troubleshooting

Communication skills

Customer focus

Education

Bachelor’s degree in CS/IT or related field

Job description

Technology Partners is currently seeking a talented Managed File Transfer (MFT) Specialist.

Do you have experience managing file transfer connections using protocols like SFTP, FTPS, HTTPS, or AS2? Are you familiar with PGP encryption, TCP/IP networking, and Windows Server Operating Systems?

Let us help you make your next big career move a reality!

What You Will Be Doing:

You will join the internal IT team as a Managed File Transfer (MFT) Specialist, reporting to the Bridgeton office at least two days per week (Tuesday and Wednesday). You will be responsible for setting up and maintaining file transfer connections for both internal and external stakeholders, ensuring smooth and secure data flows. You will monitor, troubleshoot, and resolve transmission issues, collaborate with internal teams such as Electronic Data Interchange (EDI), Infrastructure, and Security, and document processes to optimize operations. Additionally, you will support onboarding of new customers and provide timely updates during incident resolution. This position is a 3-month contract-to-hire role.

Key Responsibilities:

• Manage and maintain assigned file transfer software, hardware, and operating systems related to MFT functions.
• Monitor, track, and perform routine maintenance on file transfer servers and applications to ensure optimal performance.
• Troubleshoot and resolve issues related to data transmission, escalating as necessary.
• Assist with capacity planning and scaling of file transfer applications for current and future requirements.
• Maintain security protocols, including version control, patching, SSL/AS2 certificates, and patch management procedures.
• Collaborate with business and trading partners to resolve process flow issues and improve data transfer efficiency.
• Guide new internal and external customers through connection setup, testing, and go-live procedures, ensuring a positive experience.
• Document MFT processes, workflows, and troubleshooting steps for internal and external use.
• Develop and deliver reports to management or business units based on operational data.
• Provide on-call support for incident response and urgent troubleshooting needs.
• Support other assigned duties to ensure seamless file transfer operations.

Required Skills & Experience:

• 1-3 years of information technology experience, preferably with file transfer protocols (SFTP, FTPS, HTTPS, AS2) and networking concepts.
• Working knowledge of Managed File Transfer concepts, protocols, and PGP encryption.
• Basic understanding of TCP/IP networking and Windows Server operating systems.
• Strong troubleshooting, problem-solving, and analytical skills.
• Excellent verbal and written communication skills with a professional demeanor.
• Customer-oriented mindset with the ability to own issues from start to resolution.
• Ability to build effective relationships with internal teams, business partners, and external trading partners.
• Bachelor’s degree in computer science, information technology, or a related field, or equivalent work experience.

Desired Skills & Experience:

• Networking certifications or additional training in cybersecurity best practices.
• Experience with capacity planning and system scaling.
• Exposure to electronic data interchange (EDI) processes and documentation.

Pay:

$22.40 – $32.00 /hr

Keywords: Managed File Transfer, SFTP, FTPS, HTTPS, AS2, PGP encryption, Network Security, IT Support, EDI, St. Louis

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to provide sponsorship at this time or accept candidates who would require a corp-to-corp agreement.

All offers of employment at Technology Partners are contingent upon clear results of a thorough background check and drug screening that meet corresponding laws and regulations at the city, state and federal level.

Pay ranges are influenced by candidate qualifications, experience, and role specifics, with the actual rate determined considering skills, market conditions, and are subject to change by the employer; pay negotiations follow all state and federal legal guidelines.