Mall Security Specialist — Customer-First Safety

Andy Frain Services, Inc.; Schaumburg (IL); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision, and short‑/d

401(k) with company support

Paid time off

Employee discounts (retail, dining,娱乐)

Employee Assistance Program (EAP)

Job summary

Andy Frain Services, Inc. is seeking a Retail Security Guard (Full-Time) at Woodfield Mall in Schaumburg, IL. The role emphasizes customer service, vigilance, and a professional demeanor to ensure a safe environment for shoppers, staff, and vendors.

The position offers comprehensive benefits, competitive hourly pay of $17.51, and opportunities for growth within a leading security services provider. State Guard licensing is required, with on-site duties at the mall.

Qualifications

• High school diploma or GED required.
• 3–6 months security or life-safety experience preferred.
• State Guard license required.

Responsibilities

• Patrol assigned areas or fixed post to monitor activity.
• Monitor CCTV and security systems; complete logs and reports.
• Maintain awareness of surroundings and respond to alarms/incidents.
• Greet and assist customers and employees in a professional manner.

Skills

Customer service

Communication

Alertness

Report writing

Professional appearance

Education

High School Diploma or GED

Tools

CCTV systems

Alarms

Access control

Job description

Andy Frain Services, Inc. is seeking a Retail Security Guard (Full-Time) at Woodfield Mall in Schaumburg, IL. The role emphasizes customer service, vigilance, and a professional demeanor to ensure a safe environment for shoppers, staff, and vendors.

The position offers comprehensive benefits, competitive hourly pay of $17.51, and opportunities for growth within a leading security services provider. State Guard licensing is required, with on-site duties at the mall.