Full-Time Retail Security Guard – Customer-Focused

Andy Frain Services, Inc.; Pleasant Prairie (WI); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, vision, and STD

401(k) plan

Paid time off

Employee discounts

Employee Assistance Program (EAP)

Work-life balance focus

Job summary

Andy Frain Services, Inc. is seeking a Retail Security Guard for the Pleasant Prairie Premium Outlets in Wisconsin. This full-time position offers benefits including medical, dental, vision, and STD insurance, a 401(k) plan, paid time off, employee discounts, and access to an EAP for confidential support.

The role emphasizes safety, customer service, and compliance on-site. You will patrol, monitor CCTV, document incidents, manage access, and assist customers and staff with a professional,

Qualifications

• Minimum requirements include a high school diploma or GED and the ability to lift 50 lbs.
• State Guard license is required.
• Experience in security or life-safety is preferred.

Responsibilities

• Patrol assigned areas or maintain a fixed post to monitor activity.
• Control access points and manage pedestrian/vehicle traffic.
• Identify and report suspicious activity, incidents, or safety concerns.
• Respond to alarms, emergencies, and on-site incidents.
• Greet and assist customers, employees, and visitors in a professional manner.

Skills

Customer service

Emergency response

Report writing

Punctuality

Uniform appearance

Attention to detail

Education

High School Diploma or GED

State Guard license

Tools

CCTV systems

Alarms

Access control systems

Job description

Andy Frain Services, Inc. is seeking a Retail Security Guard for the Pleasant Prairie Premium Outlets in Wisconsin. This full-time position offers benefits including medical, dental, vision, and STD insurance, a 401(k) plan, paid time off, employee discounts, and access to an EAP for confidential support.

The role emphasizes safety, customer service, and compliance on-site. You will patrol, monitor CCTV, document incidents, manage access, and assist customers and staff with a professional,