Retail Security Officer

Andy Frain Services, Inc.; Schaumburg (IL); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Weekly pay

Flexible scheduling

Employee discounts

Employee assistance program

Job summary

Andy Frain Services, Inc. is seeking a part-time Retail Security Guard at Woodfield Mall in Schaumburg, IL. The role emphasizes safety, customer service, and vigilant patrols to maintain a welcoming shopping environment.

Responsibilities include patrolling, monitoring CCTV, reporting incidents, and assisting customers while adhering to post orders and safety procedures.

Qualifications

• High School Diploma or GED.
• 3–6 months security or life-safety experience.
• State Guard license.
• Ability to lift 50 lbs. and perform physical tasks.

Responsibilities

• Patrol assigned areas or maintain a fixed post to monitor activity.
• Control access points and manage pedestrian/vehicle traffic.
• Identify and report suspicious activity, incidents, or safety concerns.
• Respond to alarms, emergencies, and on-site incidents.
• Monitor CCTV cameras and security systems.
• Complete daily activity logs, incident reports, and required documentation.
• Greet and assist customers, employees, and visitors in a professional manner.

Skills

Customer service

Communication

Alertness

Punctuality

Report writing

Professional appearance

Education

High School Diploma or GED

Tools

CCTV systems

Alarms

Access control

Job description

• - Weekly Pay: Consistent income for financial stability
• - Flexible Scheduling: Tailored to fit your lifestyle and commitments
• - Exclusive Employee Discounts: Savings on various products and services
• - Employee Assistance Program: Confidential support for personal and professional challenges
• - Value for Your Time and Well-Being: Join a supportive work environment

Job Description

Retail Security Guard (Part-Time)

LOCATION:

Woodfield Mall – Schaumburg, IL

PAY:

$17.51/hour

POSITION TYPE:
Part-Time

OVERVIEW:

We are hiring aRetail Security Guardto help maintain a safe and welcoming environment for customers, employees, and vendors. This role requires strong attention to detail, professionalism, and a customer-first mindset.

BENEFITS:

• Weekly pay
• Employee Assistance Program (confidential support resources)
• Supportive work environment focused on well-being

KEY RESPONSIBILITIES:

Security & Patrol

• Patrol assigned areas or maintain a fixed post to monitor activity
• Control access points and manage pedestrian/vehicle traffic
• Identify and report suspicious activity, incidents, or safety concerns
• Respond to alarms, emergencies, and on-site incidents

Monitoring & Reporting

• Monitor CCTV cameras and security systems
• Complete daily activity logs, incident reports, and required documentation
• Maintain awareness of surroundings at all times

Safety & Compliance

• Follow all post orders, company policies, and safety procedures
• Maintain knowledge of emergency response protocols
• Inspect property for safety risks (fire hazards, equipment issues, etc.)
• Support loss prevention and recommend safety improvements

Customer Service

• Greet and assist customers, employees, and visitors in a professional manner
• Provide directions and support as needed
• Maintain a visible, approachable presence on-site

QUALIFICATIONS:

Required

• Strong customer service and communication skills
• Ability to stay alert and respond calmly in emergency situations
• Reliable, punctual, and able to follow directions
• Ability to write clear and accurate reports
• Must present a professional appearance and demeanor
• State Guard license is required

Preferred

• Prior security or customer-facing experience
• Familiarity with CCTV, alarms, or access control systems

Skills & Attributes

• High level of attentiveness and situational awareness
• Dependable and team-oriented
• Able to multitask and work in a fast-paced environment
• Strong work ethic with a sense of urgency
• Arrive on time in full uniform and ready to work
• Stay engaged and proactive throughout your shift
• Follow all safety, training, and compliance requirements

ADDITIONAL INFORMATION:

Duties may vary based on site needs. This role requires reliability, professionalism, and a commitment to maintaining a safe environment.

Requirements

MINIMUM REQUIREMENTS

• High School Diploma or GED
• 3–6 months security or life‑safety experience
• State Guard license
• Ability to lift 50 lbs. and perform physical tasks