Flex Retail Security Officer

Andy Frain Services; Schaumburg (IL); On-site; USD 20,000 - 28,000; Part time

Benefits offered by this job

Weekly pay

Flexible Scheduling

Exclusive Employee Discounts

Employee Assistance Program

Value for Your Time and Well-Being

Job summary

Andy Frain Services, Inc. is hiring a Retail Security Guard (Flex Part-Time) for Woodfield Mall in Schaumburg, IL. The role emphasizes customer-focused security, vigilance, and incident reporting, with a strong emphasis on professional conduct and emergency readiness.

The position offers flexible part-time hours, competitive hourly pay, and benefits like weekly pay, an Employee Assistance Program, and a supportive team environment focused on well-being.

Qualifications

• High attention to customer service and clear communication
• Ability to stay alert and respond calmly in emergencies
• Reliability, punctuality, and ability to follow directions; write clear reports
• Must present a professional appearance and demeanor; State Guard license required

Responsibilities

• Security & Patrol: patrol assigned areas, manage access points, report safety concerns, respond to alarms and incidents
• Monitoring & Reporting: oversee CCTV and security systems, complete logs and incident reports
• Safety & Compliance: follow post orders and safety procedures, know emergency protocols, inspect for safety risks
• Customer Service: greet and assist customers and visitors, provide directions and maintain visible presence on-site

Skills

Customer service

Communication

Alertness

Punctuality

Report writing

Professional appearance

State Guard license

Tools

CCTV systems

Alarm systems

Access control systems

Job description

• - Weekly Pay: Consistent income for financial stability
• - Flexible Scheduling: Tailored to fit your lifestyle and commitments
• - Exclusive Employee Discounts: Savings on various products and services
• - Employee Assistance Program: Confidential support for personal and professional challenges
• - Value for Your Time and Well-Being: Join a supportive work environment

Job Description

Retail Security Guard (Flex Part-Time)

LOCATION:

Woodfield Mall – Schaumburg, IL

PAY:

$17.51/hour

POSITION TYPE: Flex Part-Time

OVERVIEW:

We are hiring aRetail Security Guardto help maintain a safe and welcoming environment for customers, employees, and vendors. This role requires strong attention to detail, professionalism, and a customer-first mindset.

BENEFITS:

• Weekly pay
• Employee Assistance Program (confidential support resources)
• Supportive work environment focused on well-being

KEY RESPONSIBILITIES:

Security & Patrol

• Patrol assigned areas or maintain a fixed post to monitor activity
• Control access points and manage pedestrian/vehicle traffic
• Identify and report suspicious activity, incidents, or safety concerns
• Respond to alarms, emergencies, and on-site incidents

Monitoring & Reporting

• Monitor CCTV cameras and security systems
• Complete daily activity logs, incident reports, and required documentation
• Maintain awareness of surroundings at all times

Safety & Compliance

• Follow all post orders, company policies, and safety procedures
• Maintain knowledge of emergency response protocols
• Inspect property for safety risks (fire hazards, equipment issues, etc.)
• Support loss prevention and recommend safety improvements

Customer Service

• Greet and assist customers, employees, and visitors in a professional manner
• Provide directions and support as needed
• Maintain a visible, approachable presence on-site

QUALIFICATIONS:

Required

• Strong customer service and communication skills
• Ability to stay alert and respond calmly in emergency situations
• Reliable, punctual, and able to follow directionsAbility to write clear and accurate reports
• Must present a professional appearance and demeanor
• State Guard license is required

Preferred

• Prior security or customer‑facing experience
• Familiarity with CCTV, alarms, or access control systems

Skills & Attributes

• High level of attentiveness and situational awareness
• Dependable and team-oriented
• Able to multitask and work in a fast‑paced environment
• Strong work ethic with a sense of urgency
• Arrive on time in full uniform and ready to work
• Stay engaged and proactive throughout your shift
• Follow all safety, training, and compliance requirements

ADDITIONAL INFORMATION:

Duties may vary based on site needs. This role requires reliability, professionalism, and a commitment to maintaining a safe environment.

Requirements

MINIMUM REQUIREMENTS

• High School Diploma or GED
• 3–6 months security or life‑safety experience
• State Guard license
• Ability to lift 50 lbs. and perform physical tasks