Mall Security Officer - Full-Time, Customer-Focused

Allied Universal; Maryland; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Smart Tools Access to shifts

Career growth and training

Benefits package

Exclusive perks program

Job summary

Allied Universal in Nottingham, MD is seeking a Security Officer for a full-time shopping mall location. You will serve and safeguard clients, monitor patrols, and deliver excellent customer service to tenants and visitors.

Responsibilities include responding to incidents, controlling access to restricted areas, and maintaining detailed incident reports. Minimum requirements include a high school diploma, background check, and ability to lift up to 20 pounds.

Qualifications

• Customer service experience is preferred.
• Ability to lift more than 20 pounds is preferred.
• Must be 21 years of age or older.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to tenants, shoppers, visitors, and/or employees by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Conduct regular and random foot and/or vehicle patrols throughout the retail property, including common areas, parking areas, exterior perimeter, and access points, to help to deter unauthorized activity and identify potential concerns.
• Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner; notify appropriate personnel and document observations according to site procedures.
• Assist with monitoring access to restricted areas, observing visitor and contractor activity, and reporting suspicious behavior, property damage, or maintenance concerns.
• Maintain accurate daily activity reports, incident reports, and patrol documentation while communicating professionally with site management and Allied Universal leadership.

Skills

Customer service

Physical ability

Age 21+

Education

High school diploma or equivalent

Job description

Allied Universal in Nottingham, MD is seeking a Security Officer for a full-time shopping mall location. You will serve and safeguard clients, monitor patrols, and deliver excellent customer service to tenants and visitors.

Responsibilities include responding to incidents, controlling access to restricted areas, and maintaining detailed incident reports. Minimum requirements include a high school diploma, background check, and ability to lift up to 20 pounds.