Security Officer Full Time Customer Service

Allied Universal®; White Marsh (MD); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal in Nottingham, MD is hiring a Security Officer Full Time Customer Service to protect clients in Retail/Malls and nearby areas. You will monitor and patrol, deter incidents, and help create a welcoming atmosphere for visitors, tenants, and staff.

Requirements include being 21+, high school diploma or equivalent, and willingness to undergo background checks and drug screening where permitted. This is a full-time role with an hourly pay rate of $18.70.

Qualifications

• Customer service experience is preferred.
• Must be 21 years of age or older.
• Background investigation subject to federal, state, and local laws.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to tenants, shoppers, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, customer concerns, and critical situations in a calm, problem-solving manner; notify appropriate personnel and/or emergency services as directed by site procedures.
• Conduct regular and random foot and/or vehicle patrols throughout retail common areas, parking facilities, exterior grounds, and perimeter areas to help deter unauthorized activity and identify security-related concerns.
• Monitor access points, observe activity throughout the property, and report maintenance, lighting, or security-related issues according to site procedures.
• Complete accurate daily activity reports, incident documentation, and shift communications in accordance with Allied Universal and site-specific requirements.
• CoT_job_summary_short
• COMPANY NAME: Allied UniversalKEY POINTS: Customer service focus, unarmed security in retail, Nottingham, MD, full-time role
• job_summary_short
• <p>Allied Universal is seeking a Security Officer Full Time Customer Service in Nottingham, MD to safeguard clients across Retail/Malls and other venues. The role emphasizes customer service, visible security presence, and collaboration with staff to maintain a welcoming environment for visitors and tenants.</p><p>The position offers full-time hours and a competitive pay rate of $18.70 per hour, with a schedule that spans multiple daytime shifts, including weekends. Join a team committed to safety, integrity, and teamwork.</p>

Skills

Customer service

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Customer Service in Nottingham, MD, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Unarmed Security Officer at a retail and mall location, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, and support a welcoming environment for visitors, tenants, and staff. Deliver exceptional customer service, communicate clearly, and respond to security-related concerns with integrity and teamwork. Join Allied Universal’s caring, agile, reliable, and innovative team.

Position Type: Full Time

Pay Rate: $18.70 / Hour

Job Schedule:

DayTimeWed07:00 AM - 03:00 PMThur07:00 AM - 03:00 PMFri07:00 AM - 03:00 PMSat07:00 AM - 03:00 PMSun11:00 AM - 07:00 PM

What You'll Do:

• Provide customer service to tenants, shoppers, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.


• Respond to incidents, customer concerns, and critical situations in a calm, problem-solving manner; notify appropriate personnel and/or emergency services as directed by site procedures.


• Conduct regular and random foot and/or vehicle patrols throughout retail common areas, parking facilities, exterior grounds, and perimeter areas to help deter unauthorized activity and identify security-related concerns.


• Monitor access points, observe activity throughout the property, and report maintenance, lighting, or security-related issues according to site procedures.


• Complete accurate daily activity reports, incident documentation, and shift communications in accordance with Allied Universal and site-specific requirements.

Minimum Requirements:

• Ability to lift more than 20 pounds is preferred.


• Customer service experience is preferred.


• Must be 21 years of age or older


• Possess a high school diploma or equivalent.


• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.


• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.


• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.


• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.


• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.


• Career Growth: Get paid training and access to career growth opportunities.


• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.


• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.