Full-Time Retail Security Officer — Customer Focused

Allied Universal; Maryland; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Smart Tools: Exclusive technology to坪

Career Growth: Training and growth

Financial and Health Benefits: Health,

Job summary

Allied Universal is seeking a Security Officer (Full Time) in Nottingham, MD to protect clients across Retail/Malls and related environments. You will monitor and patrol assigned areas, maintain a welcoming environment, and provide exceptional customer service to tenants, shoppers, visitors, and staff.

This role emphasizes responding to incidents with calm, clear communication and teamwork. It is a full-time position with scheduled day shifts and opportunities for growth within Allied Universal.

Qualifications

• Customer service experience is preferred.
• Must be 21 years of age or older.
• High school diploma or equivalent.
• Background check and drug screen required.
• Licensing requirements may be required by state/local laws; a valid driver’s license is required for driving positions only.

Responsibilities

• Provide customer service to tenants, shoppers, visitors, and/or vendors by following site-specific security procedures and policies.
• Respond to incidents and customer concerns calmly and notify appropriate personnel or emergency services as directed.
• Conduct regular foot and/or vehicle patrols in retail areas, parking facilities, exterior grounds, and perimeter to deter unauthorized activity.
• Monitor access points and report maintenance or security issues per site procedures.
• Complete accurate daily activity reports, incident documentation, and shift communications.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Allied Universal is seeking a Security Officer (Full Time) in Nottingham, MD to protect clients across Retail/Malls and related environments. You will monitor and patrol assigned areas, maintain a welcoming environment, and provide exceptional customer service to tenants, shoppers, visitors, and staff.

This role emphasizes responding to incidents with calm, clear communication and teamwork. It is a full-time position with scheduled day shifts and opportunities for growth within Allied Universal.