Retail Security & Customer Service Pro — Full-Time

Allied Universal; White Marsh (MD); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal in Nottingham, MD is hiring a Security Officer Full Time Customer Service to protect clients in Retail/Malls and nearby areas. You will monitor and patrol, deter incidents, and help create a welcoming atmosphere for visitors, tenants, and staff.

Requirements include being 21+, high school diploma or equivalent, and willingness to undergo background checks and drug screening where permitted. This is a full-time role with an hourly pay rate of $18.70.

Qualifications

• Customer service experience is preferred.
• Must be 21 years of age or older.
• Background investigation subject to federal, state, and local laws.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to tenants, shoppers, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, customer concerns, and critical situations in a calm, problem-solving manner; notify appropriate personnel and/or emergency services as directed by site procedures.
• Conduct regular and random foot and/or vehicle patrols throughout retail common areas, parking facilities, exterior grounds, and perimeter areas to help deter unauthorized activity and identify security-related concerns.
• Monitor access points, observe activity throughout the property, and report maintenance, lighting, or security-related issues according to site procedures.
• Complete accurate daily activity reports, incident documentation, and shift communications in accordance with Allied Universal and site-specific requirements.
• CoT_job_summary_short
• COMPANY NAME: Allied UniversalKEY POINTS: Customer service focus, unarmed security in retail, Nottingham, MD, full-time role
• job_summary_short
• <p>Allied Universal is seeking a Security Officer Full Time Customer Service in Nottingham, MD to safeguard clients across Retail/Malls and other venues. The role emphasizes customer service, visible security presence, and collaboration with staff to maintain a welcoming environment for visitors and tenants.</p><p>The position offers full-time hours and a competitive pay rate of $18.70 per hour, with a schedule that spans multiple daytime shifts, including weekends. Join a team committed to safety, integrity, and teamwork.</p>

Skills

Customer service

Education

High school diploma or equivalent

Job description

Allied Universal in Nottingham, MD is hiring a Security Officer Full Time Customer Service to protect clients in Retail/Malls and nearby areas. You will monitor and patrol, deter incidents, and help create a welcoming atmosphere for visitors, tenants, and staff.

Requirements include being 21+, high school diploma or equivalent, and willingness to undergo background checks and drug screening where permitted. This is a full-time role with an hourly pay rate of $18.70.