Mall Security Officer: Customer-Focused Patrol & Growth

AUS; Tampa (FL); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer - Shopping Mall in Tampa, FL to patrol a retail/mall location, deter incidents, assist shoppers and tenants, and maintain a welcoming environment. The role emphasizes clear communication, incident reporting, and professional response to emergencies, with a schedule that includes evenings.

Minimum requirements include being 18+, high school diploma or equivalent, background check, and a required drug screen where permitted by law.

Qualifications

• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Background check required under federal, state, and local laws.
• Drug screen required where permitted by law.
• Licensing requirements depend on state/local laws and regulations and may be required.
• A valid driver’s license is required for driving positions only.

Responsibilities

• Provide customer service to tenants, shoppers, visitors, and/or vendors while carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Conduct regular and random unarmed patrols throughout the retail property, including common areas, parking areas, building perimeters, and exterior grounds, to deter unauthorized activity and identify security-related concerns.
• Monitor access points, observe activity throughout the location, and report suspicious behavior, hazards, property damage, and/or maintenance concerns according to site procedures.
• Respond to incidents, alarms, disturbances, and critical situations in a calm, professional, problem-solving manner; request additional assistance and/or notify emergency responders when appropriate.
• Complete accurate daily activity reports, incident reports, and other required documentation, and communicate relevant information to site management and Allied Universal leadership.

Skills

Customer service

Observation & reporting

Communication

Problem solving

Education

High school diploma or equivalent

Job description

Allied Universal is seeking a Security Officer - Shopping Mall in Tampa, FL to patrol a retail/mall location, deter incidents, assist shoppers and tenants, and maintain a welcoming environment. The role emphasizes clear communication, incident reporting, and professional response to emergencies, with a schedule that includes evenings.

Minimum requirements include being 18+, high school diploma or equivalent, background check, and a required drug screen where permitted by law.