Mall Cleaning Supervisor: Lead Crew, Flexible Hours

Dexterra Group; Norfolk (VA); On-site; USD 42,000 - 62,000; Full time

Job summary

Dexterra Group is seeking a Cleaning Supervisor to oversee cleaning operations in an assigned mall location, ensuring quality standards within budgeted hours and directing daily tasks to staff. You will monitor performance, train new personnel, and uphold health and safety practices.

Responsibilities include timekeeping, inventory control, and responding to customer requests. A minimum of two years’ supervisory cleaning experience and flexibility for scheduling is required.

Qualifications

• Minimum 2 years' cleaning and supervisory experience in a mall facility.
• Ability to manage multiple priorities and execute tasks with minimal supervision.
• Flexible start and end times as needed; weekend and statutory holiday work required.
• A clear criminal background check is required for this role.

Responsibilities

• Assists with controlling budgeted hours for the assigned location.
• Assigns daily tasks and responsibilities to employees.
• Inspects the work on an ongoing basis to ensure performance is at the expected levels.
• Assists with site training of new cleaning personnel.
• Trains and implements Health & Safety procedures and ensures that safety devices and PPE are available and properly utilized.
• Maintains time keeping records for cleaning personnel.
• Respond to customer requests and ensure follow up.
• Responsible for inventory control and the daily Preventative Maintenance Program.

Skills

Leadership

Time management

Customer service

Job description

Dexterra Group is seeking a Cleaning Supervisor to oversee cleaning operations in an assigned mall location, ensuring quality standards within budgeted hours and directing daily tasks to staff. You will monitor performance, train new personnel, and uphold health and safety practices.

Responsibilities include timekeeping, inventory control, and responding to customer requests. A minimum of two years’ supervisory cleaning experience and flexibility for scheduling is required.