Loma - Remote Telephonic Interpreters

Language Services Associates, Inc.; United States; Remote; USD 40,000 - 70,000; Full time

Job summary

Language Services Associates, Inc. seeks a telephonic interpreter to facilitate communication for the Limited English Proficient community across various settings. This role requires full fluency in English and Loma, ensuring effective service while adhering to professional standards. Qualified candidates should have experience in interpreting and be tech-proficient.

Qualifications

• Full fluency in both English and Loma required.
• Preferred 2+ years of professional interpreting experience.
• Quiet and secure interpreting space essential.

Responsibilities

• Provide effective telephonic remote interpreting.
• Adhere to professional conduct and confidentiality.
• Participate in ongoing quality assurance monitoring.

Skills

Fluency in English

Fluency in Loma

Customer service

Confidentiality standards

Technology proficiency

Education

40+ hour medical interpreting training

Industry certifications (CMI, CCHI)

Tools

Microsoft Word

Job description

Overview:

As a telephonic interpreter for Lomain LSA’s network of Independently Contracted Interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters!

Responsibilities:

·Provide effective telephonic remote interpreting

·Answer inbound calls in a timely manner

·Provide superior customer service

·Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality

·Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices

·Complete training(s) and participate in ongoing Quality Assurance monitoring

Qualifications/Experience:

·Full fluency in both English and Loma

·US or International Based

·Technology proficient (web-based platforms, email, Microsoft Word)

·Landline phone access for sound quality

·An interpreting space that is quiet, secure, and free from outside noises

·2+ years of professional interpreting experience preferred

·Industry specific certifications/trainings preferred (CMI, CCHI, etc.)

·Proof of 40+ hour medical interpreting training preferred (ex: Bridging the Gap, Cross-Cultural, etc.)

LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.