Makerspace Tech Guide & Training Lead

St. Louis Public Library; St. Louis (MO); In loco; USD 22.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay starting at $19.74 per

Medical, dental, and life insurance

Paid vacation, holidays, and sick days

Pension plan through Employees' Ret. S

457(b) Deferred Compensation Plan

Professional development

Descrizione del lavoro

St. Louis Public Library, in Saint Louis, MO, seeks a Creative Experience Assistant to support digital makerspaces at Central, Julia Davis, and Barr branches. You will aid customers with 3D printers, VR, recording rooms, and other tech while delivering strong customer service.

The role requires at least six months of experience or an associate’s degree, plus solid communication and organizational skills. Evening and weekend availability and on-site work at multiple branches are expected.

Competenze

• At least six months of experience and/or training.
• Associate's Degree or equivalent from a two-year college or technical school.
• Strong communication, writing, and speaking skills.
• Strong organizational skills.
• Customer service focus with ability to assist diverse users.

Mansioni

• Assist customers with Creative Experience resources and equipment.
• Lead or facilitate training sessions for staff and patrons.
• Troubleshoot Library equipment.
• Report maintenance issues via Help Desk tickets.
• Provide one-on-one Tech Connect appointments.

Conoscenze

Customer service

Communication

Organization

Technology literacy

Adaptability

Training

Formazione

Associate's degree or equivalent from a two-year college or technical school

Strumenti

Windows 11

Mac OS

Microsoft Office

Google Workspace

Adobe Creative Suite

3D printing hardware

Video/audio production tools

Descrizione del lavoro

St. Louis Public Library, in Saint Louis, MO, seeks a Creative Experience Assistant to support digital makerspaces at Central, Julia Davis, and Barr branches. You will aid customers with 3D printers, VR, recording rooms, and other tech while delivering strong customer service.

The role requires at least six months of experience or an associate’s degree, plus solid communication and organizational skills. Evening and weekend availability and on-site work at multiple branches are expected.