Digital Makerspace Facilitator & Tech Mentor

St. Louis Public Library; Missouri; On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Paid vacation/holidays/sick days

Pension plan

Job summary

St. Louis Public Library is seeking a Creative Experience Assistant to support digital makerspaces across Central Library, Barr Library, and Julia Davis Library.

You will assist patrons with Creative Experience tools, run trainings, and help maintain equipment, ensuring a welcoming and accessible environment for all ages. The ideal candidate has strong customer service, solid organizational skills, and the ability to learn new software and hardware quickly.

Qualifications

• Six months of experience and/or training or an Associate’s Degree or equivalent
• Strong communication, writing, and speaking skills
• Strong organizational skills
• Able to learn new software and hardware quickly for creative applications

Responsibilities

• Assist customers with Creative Experience computers and equipment (3D printers, large format printers, laser cutters, VR, recording rooms)
• Facilitate or lead trainings and programs for staff and customers
• Troubleshoot Library equipment
• Coordinate with managers on maintenance or Help Desk tickets for tech issues
• Provide one-on-one assistance via Tech Connect appointments

Skills

Customer service

Organizational skills

Adaptability

Education

Associate’s Degree or equivalent

Tools

Windows 11

Mac OS

Microsoft Office

GSuite

Adobe Creative Suite

3D printing

Virtual reality

Chromebooks

Cloud storage

Job description

St. Louis Public Library is seeking a Creative Experience Assistant to support digital makerspaces across Central Library, Barr Library, and Julia Davis Library.

You will assist patrons with Creative Experience tools, run trainings, and help maintain equipment, ensuring a welcoming and accessible environment for all ages. The ideal candidate has strong customer service, solid organizational skills, and the ability to learn new software and hardware quickly.