Major Account Manager, Hospitality

Spectrum Business; Milwaukee (WI); On-site; USD 70,000 - 100,000; Full time

Job summary

Spectrum Business is seeking a Major Account Manager for Hospitality to drive revenue growth among hotels, bars and restaurants. You will develop account plans, deliver compelling proposals, and manage relationships across a defined territory.

You will complete a 10-week Seller training, conduct needs analyses, and liaise with the Sales Manager to execute strategies. This role involves travel and face-to-face client engagement.

Qualifications

• Three or more years of experience exceeding revenue goals.
• High school diploma or equivalent.
• Understanding of computer networking, LAN/WAN is not applicable here; focus on sales capabilities.
• Relationship building, negotiation and closing skills.
• Ability to travel to assigned territories and company facilities.

Responsibilities

• Develop business plans to meet hospitality account objectives.
• Complete a 10-week paid sales training.
• Conduct needs analyses with clients and execute account strategies with the Sales Manager.
• Monitor account developments to identify growth opportunities.
• Deliver proposals and presentations to key decision makers and close deals.
• Travel between home, client locations and office; primarily in front of clients.
• Drive revenue and secure contract renewals by cultivating relationships.
• Qualify new leads and request site surveys to determine serviceability.

Skills

Relationship building

Negotiation

Closing

English communication

Sales experience

Travel readiness

Education

High school diploma or equivalent

Bachelor’s degree in business-related field

Tools

Salesforce

Microsoft Office

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you want to simplify the telecommunications needs of hospitality businesses? You can do that. Ready to position Spectrum Business as the technology consultant of choice for hotels, bars and restaurants? As a Major Account Manager for Hospitality at Spectrum Business, you can do that.

Spectrum Business provides modern enterprise technology solutions that meet the unique needs of some of the country’s biggest brands. If you’re looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.

Be part of the connection:

You develop business plans to meet the short and long-term objectives of hospitality accounts. After completing our award-winning training, you create the overall module and account pursuit strategies while nurturing relationships with hospitality accounts.

How you can make a difference:

• Complete our 10-week paid sales training that won a Brandon Hall Group gold award for excellence in Best Advance in Sales Enablement and Performance Tools.
• Conduct proactive consultative needs analyses with clients and execute account strategies in conjunction with the Sales Manager.
• Monitor developments across assigned accounts to identify growth opportunities.
• Deliver product proposals and presentations to key decision makers and close deals.
• Field-based sales roles have fluidity between home, client location and office locations. The expectation is that you are primarily out in front of clients.
• Drive incremental revenue and secure contract renewals by cultivating relationships with new and existing contacts.
• Qualify new leads and request site surveys to determine serviceability.

What You Bring To Spectrum Business

Required qualifications:

• Experience: Three or more years of experience exceeding revenue goals.
• Education: High school diploma or equivalent.
• Technical skills: Understanding of computer networking, LAN, WAN and high-capacity and fiber connected networks.
• Skills: Relationship building, network, negotiation, closing and English communication skills.
• Abilities: Deadline-driven with the ability to multitask.
• Availability: Travel to and from assigned territories and company facilities. Valid driver's license.

Preferred qualifications:

• Three or more years of experience exceeding revenue goals selling telecommunications solutions in the hospitality industry.
• Bachelor’s degree in a business-related field.
• Experience with Microsoft Office.
• Knowledge of Salesforce.

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.