MaitreD – Guest Experience Leader (Upscale Dining)

Kindred Restaurant; Davidson (NC); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) with company match

Employee discounts

Training & development

Opportunity for advancement

Job summary

Kindred Restaurant in Davidson, NC is seeking a polished, experienced maitre'd to lead the front-of-house guest experience. This role suits hospitality professionals who craft warm first impressions, manage pacing, and set the tone for a memorable dining experience.

We value people-focused service and offer opportunities for growth within a multi-location restaurant group, plus benefits including health, dental, and vision insurance, 401(k) with match, and employee discounts.

Qualifications

• Previous experience as a maitre'd, host lead, or front-of-house manager required; upscale or fine dining experience strongly preferred
• Strong leadership, organizational, and multitasking abilities
• Excellent communication and interpersonal skills
• Working knowledge of reservation and table management systems
• Ability to stand and walk for extended periods
• Flexibility to work night shifts, weekends, and holidays as needed

Responsibilities

• Warmly greet and welcome guests, setting the tone for their dining experience
• Manage reservations, waitlists, and table flow to optimize seating and pacing
• Anticipate guest needs, handle special requests, and resolve concerns with professionalism
• Coordinate closely with servers, bartenders, and kitchen staff to ensure seamless service
• Train, support, and set the standard for hosts and front-of-house support staff
• Maintain a polished, organized, and welcoming host stand and entryway
• Uphold the restaurant's standards for hospitality, presentation, and service at all times
• Support leadership during high-volume, fast-paced shifts

Skills

Leadership

Organizational skills

Multitasking

Communication

Interpersonal skills

Stamina

Reservation systems knowledge

Tools

Reservation systems

Job description

Kindred Restaurant in Davidson, NC is seeking a polished, experienced maitre'd to lead the front-of-house guest experience. This role suits hospitality professionals who craft warm first impressions, manage pacing, and set the tone for a memorable dining experience.

We value people-focused service and offer opportunities for growth within a multi-location restaurant group, plus benefits including health, dental, and vision insurance, 401(k) with match, and employee discounts.